Manager, Critical Infrastructure (Starlink)

SpaceX
Bastrop, US
On-siteCareer-pivot friendly

Who this role is best for

Best suited to mid-level facilities managers with experience in critical infrastructure maintenance who thrive in hands-on, fast-paced environments.

Best fit for

  • Experienced facilities managers with expertise in industrial systems and team leadership.
    — “Lead a highly skilled technician and engineering team in the execution of preventative and corrective maintenance
  • Candidates comfortable with high accountability and standardized performance metrics.
    — “Drive organizational excellence through the creation of standardized KPI metrics
  • Professionals with a strong background in HVAC and industrial system design.
    — “Experience in HVAC system design, hydronic system layout, or industrial systems design

Things to consider

  • Requires availability for extended hours, weekends, and on-call support.
    — “Must be able to work all shift, including extended hours and/or weekends
  • Onsite work is mandatory with no remote consideration.
    — “Must be willing to work onsite, remote work not considered
  • Must be able to meet ITAR requirements for employment.
    — “To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national

How to stand out

  • Highlight specific examples of improving equipment uptime and cost control.
    — “Oversee the development and implementation of advanced maintenance methodologies within the facilities team to improve equipment uptime, efficiency, and cost control
  • Demonstrate experience with building management and automated facilities monitoring systems.
    — “Knowledge of building management and automated facilities monitoring systems and processes
  • Showcase your ability to manage third-party vendors effectively.
    — “Manage third-party service providers to ensure services meet SpaceX standards
Pace · SteadyCollaboration · HighAutonomy · HighDecision Impact · CompanyLevel · Mid

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • execute preventative and corrective maintenance
  • develop and implement advanced maintenance methodologies
  • build and lead high-performing cross-functional teams
  • manage facilities projects and maintenance vendors
  • manage work ticketing system
Typical background
Bachelor’s degree in an architecture, construction, or an engineering discipline; OR 5+ years of professional experience in construction or facilities engineering and management

Skills & requirements

Required

Facilities ManagementPreventative And Corrective MaintenanceSpare Part ControlTroubleshootingKPI MetricsMaintenance MethodologiesTeam LeadershipProject ManagementWork Ticketing SystemThird-party Service ProvidersSite Improvement ProjectsBudget ManagementContract NegotiationAsset Management SoftwareBuilding Management SystemsHVAC SystemsHydronic System LayoutIndustrial Systems Design

Preferred

Microsoft Applications ProficiencyExperience With Asset Management SoftwareKnowledge Of Building Management And Automated Facilities Monitoring Systems

Stack & domain

Facilities ManagementHvacFluid PlumbingFire SuppressionGeneratorsFuel StorageChilled WaterCompressed AirUltra-pure Water GenerationLeadershipAttention To DetailInfrastructure

About the role

Original posting from SpaceX via Greenhouse

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

CRITICAL INFRASTRUCTURE MANAGER (STARLINK) 

SpaceX is leveraging our experience building rockets and spacecraft to deploy Starlink, the world’s largest satellite constellation and most advanced broadband internet system. We provide reliable and fast internet to millions of users worldwide, including populations with little or no connectivity, rural communities, aircraft, watercraft, and places where existing services are unreliable, too expensive, or disconnected by natural disasters. We design, build, test, and operate all parts of the system, thousands of satellites and consumer antennae that allow users to connect within minutes of unboxing. The Starlink team is seeking out the best-in-class professionals to maximize Starlink’s potential for communities and businesses around the globe.

RESPONSIBILITIES:   

Lead a highly skilled technician and engineering team in the execution of preventative and corrective maintenance, spare part control, and general troubleshooting of plant utilities including water systems, mechanical systems (FCU’s, AHU’s, compressed air, exhaust, chilled water), electrical systems (transformers, distribution), and general building maintenance items

Drive organizational excellence through the creation of standardized KPI metrics and ensure accountability at all levels

Oversee the development and implementation of advanced maintenance methodologies within the facilities team to improve equipment uptime, efficiency, and cost control

Build and lead high-performing cross-functional teams, providing clear vision, mentorship, and strategic guidance  

Manage various facilities projects and maintenance vendors for a world class facility that requires a high level of attention and cleanliness

Manage work ticketing system to ensure correct staff and timely responses to break/fix requests 

Manage third-party service providers to ensure services meet SpaceX standards and terms of contract 

Partner with our construction team to develop, plan and execute site improvement projects in accordance with overall business objectives and strategy  

 BASIC QUALIFICATIONS:

Bachelor’s degree in an architecture, construction, or an engineering discipline; OR 5+ years of professional experience in construction or facilities engineering and management in lieu of a degree

2+ years of experience directly managing and leading teams

PREFERRED SKILLS AND EXPERIENCE:  

5+ years of experience directly managing and leading teams

Proficiency in Microsoft applications such as Excel, Outlook, Word and PowerPoint 

Experience managing budgets 

Experience managing third-party vendors 

Experience negotiating contracts and comparing service costs to achieve maximum value 

Experience with asset management software 

Knowledge of building management and automated facilities monitoring systems and processes, such as: HVAC systems, fluid plumbing systems, fire suppression systems, generators, or fuel storage systems 

Experience in HVAC system design, hydronic system layout, or industrial systems design (e.g., chilled water, compressed air, or Ultra-Pure Water generation)

High attention to detail and cleanliness standards 

Ability to work independently with little direction 

Ability to meet deadlines in a fast-paced, ever-changing environment 

Ability to anticipate needs and develop innovative solutions for continuous improvement  

ADDITIONAL REQUIREMENTS:  

Must be able to work all shift, including extended hours and/or weekends, as needed 

Provide 24/7 on-call support for all critical activities and emergency situations 

Ability to lift up to 25lbs, unassisted

Willing to travel to other SpaceX sites as needed

Valid driver's license

Must be willing to work onsite, remote work not considered

ITAR REQUIREMENTS:

To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.  

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com. 

Source: SpaceX careers (Greenhouse)

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