Manager, Customer Supply Chain, rhode

Elfbeauty
Beverly Hills, US
On-siteCareer-pivot friendly

Who this role is best for

Best suited to mid-level supply chain professionals comfortable with cross-functional collaboration in a high-growth beauty industry setting.

Best fit for

  • Proactive candidates comfortable building processes from scratch
    — “operate in a fast-paced, high-growth environment where processes are still being built
  • Analytical professionals who can balance execution with long-term improvements
    — “ability to operate in a fast-paced, high-growth environment
  • Relationship-builders who understand retail supply chain dynamics
    — “building strong relationships with key retail partners, understanding their supply chain requirements

Things to consider

  • Hybrid work requires 3 days in Beverly Hills office weekly
    — “hybrid 3 day in office, 2 day at home work environment
  • Role involves frequent collaboration across multiple internal teams
    — “partner closely with Sales, Demand Planning, Supply Planning, Finance, Operations

How to stand out

  • Demonstrate specific examples of improving retail partner service levels
    — “using customer data to improve in-stocks, fulfillment, and overall service levels
  • Highlight experience mitigating supply risks in high-growth environments
    — “identifying and mitigating supply risks
  • Showcase cross-functional project leadership in supply chain contexts
    — “highly cross-functional role that requires strong analytical skills, clear communication
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · TeamLevel · Manager

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • improved customer service levels
  • optimized inventory flow
  • successful launch planning
Typical background
background in supply chain or logisticsexperience in retail

Skills & requirements

Required

Supply Chain ManagementDemand PlanningInventory ManagementOrder ManagementCustomer Service

Preferred

Data AnalysisProject Management

Stack & domain

Analytical SkillsCommunicationSupply Chain ManagementDemand PlanningSupply PlanningFinanceOperationsCustomer ServiceInventory FlowService LevelsLaunch PlanningProcess ImprovementProactiveSolutions-orientedComfortable Moving Between Day-to-day Execution And Longer-term Process ImprovementCosmeticsClean BeautyRetailCustomer Supply Chain

About the role

Original posting from Elfbeauty via Lever

About the Company

e.l.f. Beauty, Inc. stands with every eye, lip, face and paw. Our deep commitment to clean, cruelty free beauty at an incredible value has fueled the success of our flagship brand e.l.f. Cosmetics since 2004 and driven our portfolio expansion. Today, our multi-brand portfolio includes e.l.f. Cosmetics, e.l.f. SKIN, pioneering clean beauty brand Well People, Naturium, high-performance, biocompatible, clinically-effective and accessible skin care, and our newest brand, rhode, a line of curated skincare essentials, formulated for a variety of skin types and needs with high performance ingredients, it’s a daily routine that nourishes your skin barrier over time.

In our Fiscal year 25, we had net sales of $1 Billion and our business performance has been nothing short of extraordinary with 29 consecutive quarters of net sales growth. We are the #2 mass cosmetics brand in the US and are the fastest growing mass cosmetics brand among the top 5. Our total compensation philosophy offers every full-time new hire competitive pay and benefits, bonus eligibility (200% of target over the last six fiscal years), equity, flexible time off, year-round half-day Fridays, and a hybrid 3 day in office, 2 day at home work environment. We believe the combination of our unique culture, total compensation, workplace flexibility and care for the team is unmatched across not just beauty but any industry.

Visit our Career Page to learn more about our team: https://www.elfbeauty.com/work-with-us

The Manager, Customer Supply Chain will play a key role in delivering an exceptional customer and retail partner experience across rhode’s growing retail business. This role will partner closely with Sales, Demand Planning, Supply Planning, Finance, Operations, and external retail partners to ensure strong execution across order management, inventory flow, service levels, launch planning, and ongoing customer supply chain performance.

This is a highly cross-functional role that requires strong analytical skills, clear communication, and the ability to operate in a fast-paced, high-growth environment where processes are still being built. The ideal candidate is proactive, solutions-oriented, and comfortable moving between day-to-day execution and longer-term process improvement.

A core focus of this role will be building strong relationships with key retail partners, understanding their supply chain requirements, supporting innovation and promotional planning, identifying and mitigating supply risks, and using customer data to improve in-stocks, fulfillment, and overall service levels.

Source: Elfbeauty careers (Lever)

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