Best suited to mid-level operations professionals with vendor management experience working in facility administration in Hyderabad.
Derived from job-description analysis by Serendipath's career intelligence engine.
Original posting from Coherehealth via Greenhouse
Opportunity Overview:
We’re looking for a Senior Operations Manager responsible for Vendor and Facility Management. This role will provide centralized oversight, strategic vendor governance, proactive facility operations.This role ensures that business operations run smoothly while maintaining high standards for infrastructure, maintenance, and compliance.
What you’ll do:
Facilities Strategy & Planning
Coordinate schedules and ensure coverage coverage on ALL working days at both locations
Define workplace standards (safety, cleanliness, experience)
Plan space utilization and capacity
Vendor Management
Negotiation and vendor selection
Manage contracts (cleaning, security, maintenance, pantry)
Track SLAs and performance
Budget & Cost Control
Own facilities budget (rent, utilities, services, supplies)
Identify cost optimization opportunities
Employee Safety
Ensure building compliance, emergency protocols
Partner with Compliance team for audits and risk mitigation
Leadership & Team Management
Lead and mentor operations and facility teams
Set performance goals and conduct evaluations
Foster a culture of safety, accountability, and continuous improvement
Employee Experience Oversight
Set standards for office experience (events, amenities, comfort)
Escalation Point
Resolve complex or high-impact issues
What you’ll need:
Must-haves
Bachelor’s degree in supply chain, business, or related field (MBA preferred).
Proven experience in vendor management, procurement, or facility operations, often requiring 7+ years, with experience managing teams of 3-5 members
Good Communication, organizational and time management skills
Technically savvy with ability to use basic computer tools, including Google Docs, Sheets
Strong leadership and project management skills
Negotiation and effective communication to coordinate the internal and external stakeholders
Legal/compliance understanding to guarantee the integrity of contracts
Good Relationship-building skills to grow in cooperative relationships
Good project management skills to handle more than one project at a time
Nice-to-haves
Experience with facility management software or CMMS systems
Knowledge of sustainability practices (energy efficiency, green building standards like LEED)
Exposure to digital transformation / automation in operations
Experience managing large-scale or multi-site facilities
Familiarity with ERP systems (e.g., SAP, Oracle)
Strong background in vendor negotiations and contract management
Experience in crisis management and business continuity planning
Understanding of IoT-based smart facility systems
Six Sigma / Lean certification or process improvement experience
Experience working in a fast-paced or high-growth environment
Additional Information
Reporting to: Madhuri Chinta
Team: Operations (size-2)
Internal Applicants: Please discuss your interest with your current manager before applying. For more information about the process, check out the Talent Acquisition Confluence page.
Equal Opportunity Statement:
Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all. To us, it’s personal.