Summary
The Product Manager is a brand ambassador and business leader responsible for owning and driving the Handbags and Small Leather Goods category within the boutique. This role coaches and develops a diverse sales team, partners with the Boutique Director, and delivers elevated client experiences while managing category performance and assortment planning.
Responsibilities
- Coach, inspire, and develop boutique sales teams to deliver exceptional client service
- Provide initial and ongoing training on product knowledge, CHANEL savoir faire, and service delivery
- Drive all aspects of the assigned product category including analysis, reporting, and assortment planning
- Partner with Home Office buying team and apply KPIs to improve team and business performance
- Represent the brand in market through community involvement, partnerships, and events
- Maintain boutique image and operational standards through regular in-store presence
Requirements
- Minimum 5 years of related experience
- Bachelor’s degree preferred
- Strong communication and people leadership skills
- Passion for client experience and the CHANEL brand
- Ability to lift 15 lbs and work a flexible schedule including nights, weekends, and some holidays
- Foreign language skills preferred but not required