Manager, Travel

The Travel Manager Americas is accountable for the strategy, operations, and optimization of the company’s corporate travel program across the Americas region, while also providing support for the regional leads. This role requires a consistent, cost‑effective, and employee‑centric travel experience while maintaining compliance with global travel & expense (T&E) policy and regional regulatory requirements. The role partners closely with Finance, HR, Procurement, Security, and regional business leaders to support business growth, traveler safety, and operational excellence.

We are looking to speak to candidates who are based in Austin, TX for our hybrid working model.

Key Responsibilities

Travel Program Strategy & Governance

Own the Americas travel program, aligned to global T&E policy and mobility strategy

Localize global travel policies for regional requirements (tax, labor, safety, visa, and regulatory)

Act as the primary regional escalation point for travel‑related issues

Supplier & Vendor Management

Manage regional relationships with:

Travel Management Company (TMC)- Navan, Airlines, hotel chains, car rental providers

Support sourcing, RFPs, and contract renewals in partnership with Procurement

Track supplier performance against SLAs, cost targets, and traveler satisfaction metrics

Financial & Cost Management

Drive cost optimization through preferred supplier adoption and traveler behavior change

Partner with Finance on budgeting, forecasting, and savings initiatives

Monitor leakage, out‑of‑policy spend, and compliance trends

Traveler Experience & Support

Ensure a seamless, inclusive, and regionally relevant traveler experience

Define traveler communications, guidance, and self‑service resources

Oversee issue resolution related to disruptions, escalations, or complex bookings

Risk, Duty of Care & Compliance

Partner with Security and Legal to support duty of care obligations

Ensure regional alignment with traveler tracking, emergency response, and travel risk management

Support audits and internal controls related to travel and expense programs

Stakeholder Management

Serve as the regional point of contact for business leaders and HR partners

Collaborate with Meetings & Events, Mobility, and People Ops teams

Contribute to global travel governance forums and working groups

Skills & Experience Required

6–10+ years of experience in corporate travel, mobility, or T&E management

Experience managing a multi‑country travel program, ideally across the Americas

Strong vendor management and stakeholder communication skills

Proven ability to manage cost, compliance, and traveler experience simultaneously

Experience working in a global or matrixed organization

Familiarity with travel booking tools, expense platforms, and travel data analytics

Knowledge of regional tax, employment, and travel regulations (especially LATAM)

Strong experience in developing processes, documentation, and standard operating procedures from the ground up

Highly articulate with excellent verbal and written communication skills

Strong organizational and problem-solving skills

Experience with Navan, Concur, NetSuite, Brex , Amex and Google Sheets is a plus

Success Metrics (KPIs)

Travel cost savings vs. baseline

Policy compliance rate (booking and expense)

Preferred supplier adoption

Traveler satisfaction (CSAT/NPS or survey scores)

Reduction in travel disruptions and escalations

On‑time delivery of regional initiatives

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273418012

MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.

MongoDB’s base salary range for this role in the U.S. is:$69,000—$135,000 USD