Job Overview
Job Title: Manager, UX Research (Remote)
Company: Jobgether (Partner Company)
Location: California, United States
Job Type: Full-time
Category: UX Research Management / Product Operations
Date Posted: February 28, 2026
Experience Level: 10+ Years (with 2+ years of management)
Remote Status: Fully Remote
Role Summary
- Lead and evolve a comprehensive UX Research strategy across a multi-product ecosystem, ensuring user insights directly inform critical product and business decisions.
- Drive the development and implementation of a scalable research operating model, focusing on both direct research by the team and enabling research across other functions.
- Manage, mentor, and develop a team of UX Researchers, upholding high standards of research quality and ethical practice.
- Integrate advanced methodologies, including AI, into research workflows to enhance efficiency, rigor, and impact.
- Partner closely with Product Management, Design, and Engineering to translate user needs and feedback into actionable product strategies and impactful customer experiences.
Enhancement Note: This role is posted by Jobgether on behalf of a partner company. The emphasis on "multi-product ecosystem" and "evolving UX Research standards and practices" suggests a mid-to-large size organization with a mature or rapidly growing product portfolio. The need for a "scalable research operating model" and "designing research systems for non-researchers" indicates a focus on operationalizing research and democratizing insights, which are key themes in modern product operations and GTM strategy.
Primary Responsibilities
- Define and refine the overarching UX Research strategy, aligning it with the company's product roadmap and business objectives across multiple product lines.
- Translate complex business and product questions into well-defined, actionable qualitative and mixed-methods research plans.
- Design, implement, and continuously optimize a scalable research operating model that ensures consistent, high-quality user insight generation and dissemination.
- Provide leadership, mentorship, and professional development to a team of UX Researchers, fostering a collaborative and high-performance research culture.
- Clearly articulate the roles and responsibilities of UX Researchers versus other team members involved in user research activities (democratization).
- Strategically incorporate Artificial Intelligence (AI) tools and techniques into research workflows to improve efficiency, data analysis, and insight generation.
- Collaborate effectively with cross-functional stakeholders in Product, Design, Engineering, Marketing, and Data Science to ensure user insights are integrated into strategic planning and decision-making processes.
- Champion the voice of the user throughout the product development lifecycle, ensuring user needs and pain points are understood and addressed.
- Support the development and execution of product strategies informed by robust user research findings.
- Maintain research quality and integrity, especially in environments where research responsibilities are shared or democratized.
Enhancement Note: The responsibilities highlight a strategic leadership role focused on building and scaling a research function. The mention of "democratized environments" and "designing research systems for non-researchers" implies a need for strong process orientation and the ability to create frameworks that empower other teams while maintaining quality control, a crucial aspect of operational efficiency in product development.
Skills & Qualifications
Education: While not explicitly stated, a Bachelor's or Master's degree in Human-Computer Interaction (HCI), Psychology, Sociology, Anthropology, Computer Science, or a related field is typically expected for senior research roles.
Experience:
- Minimum of eight (8) years of hands-on experience conducting primary user research using a variety of qualitative and mixed methods.
- Minimum of two (2) years in a direct management or leadership role, responsible for mentoring, developing, and leading a team of UX Researchers.
Required Skills:
- Deep expertise in qualitative research methodologies (e.g., interviews, usability testing, ethnography, diary studies).
- Proficiency in mixed-methods research, blending qualitative and quantitative data for comprehensive insights.
- Demonstrated ability to design and implement scalable research operating models and frameworks.
- Strong leadership and team development skills, with a track record of mentoring and growing research talent.
- Strategic thinking and the ability to translate research findings into clear, actionable product and business recommendations.
- Experience in developing research systems or guidelines that enable non-researchers to conduct effective user research.
- Skill in maintaining high standards of research quality and rigor in democratized research environments.
- Thoughtful experience i
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