Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
We are seeking a dedication Senior Decision Science Analyst to join the Claims Analytics team, as a part of P&C Actuary & Analytics. This individual will work directly with Claim's business partners to provide analytical insights involving Special Investigations (SIU), Subrogation, L&D, and Payments. There will be additional partnering with other teams within Claims Analytics, as well as Data Science teams as appropriate.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL.
Relocation assistance is not available for this position.
What you'll do:
- Leverages intermediate and some advanced business, analytical and technical knowledge to participate in discussions with cross functional teams to understand and collaborate on business objectives and influence solution strategies.
- Applies advanced analytical techniques to solve business problems that are typically medium to large scale with impact to current and/or future business strategy.
- Applies innovative and scientific/quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer the business objective and drive the appropriate change.
- Translates recommendation into communication materials to effectively present to colleagues for peer review and mid-to-upper level management.
- Incorporates visualization techniques to support the relevant points of the analysis and ease the understanding for less technical audiences.
- Identifies and gathers the relevant and quality data sources required to fully answer and address the problem for the recommended strategy through testing or exploratory data analysis (EDA).
- Integrates/transforms disparate data sources and determines the appropriate data hygiene techniques to apply.
- Thoroughly documents assumptions, methodology, validation and testing to facilitate peer reviews and compliance requirements.
- Understands and adopts emerging technology that can affect the application of scientific methodologies and/or quantitative analytical approaches to problem resolutions.
- Delivers analysis/findings in a manner that conveys understanding, influences mid to upper level management, garners support for recommendations, drives business decisions, and influences business strategy.
- Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
- Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline; OR 4 years of related experience in statistics, mathematics or quantitative analytics (in addition to the minimum years of experience required) may be substituted in lieu of degree.
- 4 years of experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance) OR Advanced degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline with 2 years experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance).
- Demonstrates competency in mathematical and statistical techniques and approaches used to drive fact-based decision-making.
- Intermediate and some advanced knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems.
What sets you apart:
- Experience with Property & Casualty Claims.
- Comfortability utilizing source layer data tables (PPNCSRC) for analytics.
- Excellent communication and interpersonal skills, with a demonstrated willingness to actively participate in discussions, ask clarifying questions, and present analytical findings to both technical and non-technical audiences.
- US military experience through military service or a military spouse/domestic partner
Compensation range: The salary range for this position is: $93