Motorcycle Technician

Cscgeneration 2
5120 Peters Creek Rd NW; Roanoke; VA 24019, US
On-site

Who this role is best for

Best suited to mid-level motorcycle technicians working in a powersports retail environment who prioritize first-time fixes and customer satisfaction.

Best fit for

  • Technicians with hands-on experience in motorcycle inspections and repairs.
    — “performing inspections, diagnosis, repairs, maintenance, and installations
  • Candidates who value mentorship and supporting entry-level colleagues.
    — “provide support to entry-level technicians on an as-needed basis
  • Individuals passionate about the motorcycle lifestyle and community.
    — “someone who rides, wrenches, and lives the lifestyle

Things to consider

  • Role requires adherence to strict quality and time standards.
    — “according to the dealership’s quality, safety, and time standards
  • Position demands fixing units correctly on the first visit.
    — “ensuring customer satisfaction and retention by fixing units correctly on the first visit

How to stand out

  • Highlight specific instances where you improved first-time fix rates.
    — “fixing units correctly on the first visit
  • Showcase your deep knowledge of trusted powersports brands.
    — “high-quality parts, gear, and accessories from the most trusted brands
Pace · SteadyCollaboration · MediumAutonomy · MediumDecision Impact · IndividualLevel · Mid

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • ensuring customer satisfaction
  • fixing units correctly on the first visit
Typical background
mechanical or technical trainingexperience in motorcycle repair

Skills & requirements

Required

Motorcycle RepairDiagnosisMaintenance

Preferred

Customer ServiceTeam Leadership

Stack & domain

InspectionsDiagnosisRepairsMaintenanceInstallationsCustomer SatisfactionTeamworkProblem-solvingCommunicationMotorcycleMechanicsRepair

About the role

Original posting from Cscgeneration 2 via Lever

For over two decades, MotoSport has led the powersports industry with unmatched selection, quality, and expertise. Since our founding in 1999, we’ve been driven by one mission — to make your next ride your best ride. As a premier powersports retail e-commerce company, we’re dedicated to providing riders of all types with high-quality parts, gear, and accessories from the most trusted brands. When you reach out to us, you’re not just talking to a salesperson — you’re connecting with someone who rides, wrenches, and lives the lifestyle. 

The Technician is responsible for performing inspections, diagnosis, repairs, maintenance, and installations efficiently and according to the dealership’s quality, safety, and time standards. Primary objectives include ensuring customer satisfaction and retention by fixing units correctly on the first visit. This role may also be required to provide support to entry-level technicians on an as-needed basis  

Reports to: Service Manager 

Location: Roanoke, VA

Source: Cscgeneration 2 careers (Lever)

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