Office Manager

Solstice
New York, US
On-siteCareer-pivot friendly

Who this role is best for

Geared toward detail-oriented operations professionals comfortable with ambiguity in a startup environment, requiring in-office presence in NYC.

Best fit for

  • Startup-experienced office managers who thrive in building processes from scratch.
    — “you’re excited to help build processes, not just follow them”
  • Self-starters who can manage executive logistics across time zones.
    — “Manage complex calendaring and scheduling for the executive team, including cross-timezone coordination”
  • Candidates with a bias toward action in fast-moving environments.
    — “Obsessive attention to detail and a bias toward action”

Things to consider

  • Fixed in-office hours with late afternoon/evening schedule.
    — “Hours: 11AM–7PM, Monday–Thursday, in-office. 10AM - 6PM on Fridays”
  • First office manager role means establishing all processes.
    — “As our first Office Manager, you’ll be the operational backbone”

How to stand out

  • Demonstrate specific examples of creating office systems in past roles.
    — “Identify process gaps and proactively implement solutions before being asked”
  • Highlight experience supporting founders during scaling phases.
    — “Experience supporting a founding team through a high-growth phase”
  • Showcase adaptability to undefined workflows in past positions.
    — “Comfortable with ambiguity; you’re excited to help build processes”
Pace · SteadyCollaboration · LowAutonomy · MediumDecision Impact · TeamLevel · Junior

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • smooth operation of the office
  • positive in-office culture
Typical background
experience in office management or executive assistancebackground in operations

Skills & requirements

Required

Office ManagementSchedulingAdministrative SupportEvent Coordination

Preferred

Healthcare ExperienceStartup Experience

Stack & domain

Office ManagementExecutive AssistanceAdministrative SupportCommunicationAttention To DetailProactive ManagementLife SciencesPharmaceutical Marketing

About the role

Original posting from Solstice via Ashby

ABOUT SOLSTICE

Solstice is redefining how life sciences organizations commercialize their therapeutics. We are building a commercial engine that allows pharmaceutical marketers to launch campaigns at 100x the speed.

  • Rapid growth: Over the past year, we have been working with some of the top life sciences manufacturers and are working with over 50+ pharma brands.
  • Frontiers of technology: We’re building applications and rapidly iterating technical approaches at the frontiers of AI, experimenting with LLMs and new frameworks. We are incorporating new, advanced frameworks to our solution to better define the possibilities of pharmaceutical marketing.
  • Top-tier investors: We’ve raised from investors like Transformation Capital, Twelve Below, Virtue and the founders of Datavant, Commure, and Paradigm to supercharge our growth and build an elite team of engineers and operators.

Building anything great requires commitment and dedication. We’re looking for someone who has the fire to prove others wrong

THE ROLE

As our first Office Manager, you’ll be the operational backbone of our NYC headquarters. You’ll keep things running smoothly so our founders and team can stay focused on building. You’ll touch everything from daily office logistics to executive scheduling, and you’ll help shape what a world-class workplace looks and feels like at Solstice.

Hours: 11AM–7PM, Monday–Thursday, in-office. 10AM - 6PM on Fridays. 22 W 19th St, Manhattan, NY

RESPONSIBILITIES

  • Own day-to-day operations of our NYC office — facilities, supplies, vendors, and environment
  • Manage complex calendaring and scheduling for the executive team, including cross-timezone coordination
  • Provide administrative support to founders, including travel booking, expense tracking, and ad hoc research
  • Serve as the first point of contact for office-related needs and help build a strong in-office culture
  • Coordinate team events, offsites, and meetings — logistics through execution
  • Own onboarding logistics for new hires: workspace setup, equipment, and day-one experience
  • Partner with finance and legal on vendor contracts, invoices, and office-related spend
  • Identify process gaps and proactively implement solutions before being asked

WHAT WE’RE LOOKING FOR

  • 2–4 years of experience in office management, executive assistance, or operations — ideally at a startup
  • Obsessive attention to detail and a bias toward action
  • Strong communication skills — you can write a clear email and hold a confident conversation
  • Calm under pressure and able to manage competing priorities without dropping balls
  • Resourceful self-starter who takes ownership and follows through
  • Comfortable with ambiguity; you’re excited to help build processes, not just follow them
  • Experience with G Suite, Slack, and modern productivity tools

NICE TO HAVE

  • Prior experience at a healthcare or life sciences company
  • Experience supporting a founding team through a high-growth phase

Full benefits included. Exact comp determined based on experience.

Source: Solstice careers (Ashby)

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