Fitt Talent Partners is a specialized recruitment firm for top health and wellness companies.
We’re filling this role for a fast-growing communications and experiential agency supporting some of the most innovative brands in health, wellness, fitness, and performance.
ESSENTIALS
- 2-4 years experience in operations, business operations, agency coordination, or administrative roles
- Highly organized and detail-oriented with strong process management skills
- Comfortable managing multiple workflows and operational tasks simultaneously
- Strong written and verbal communication skills
- Systems-oriented mindset with interest in improving internal processes
- Ability to work in a fast-paced agency or startup-style environment
- Experience working with internal collaboration and documentation tools
- Interest in operations, internal infrastructure, and organizational systems
KEY RESPONSIBILITIES
- Support the operational backend of onboarding new clients to the agency
- Create and maintain client infrastructure across internal systems and documentation tools
- Set up internal collaboration channels including Slack workspaces and shared documentation
- Manage and maintain internal operational trackers, pipelines, and staffing resources
- Assist with proposal infrastructure and new business documentation
- Support the transition from prospect → signed client → onboarding
- Help maintain internal knowledge bases, documentation portals, and agency directories
- Organize operational workflows, SOPs, and internal process documentation
- Coordinate employee onboarding across agency systems and communication tools
- Manage invitations and access across Slack, Google Workspace, and internal systems
- Ensure new hires are properly integrated into client teams and internal workflows
- Support employee offboarding and system access management
- Assist leadership with operational projects and internal coordination
SKILLS AND SYSTEMS
- Project management and documentation tools (Asana or similar)
- Internal documentation and workflow systems
Please note that this role is based onsite in New York City. Applicants should already be located in the NYC area or able to relocate independently, as relocation support is not provided.