OS Build Quality - Quality Engineering Manager

Summary

Apple is where individual creativities gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other's ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It's the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you'll do more than join something - you'll add something. Imagine what you could do here!

We're seeking an experienced quality engineering manager for the OS Build Quality team. In this role, you will ensure that daily builds of Apple's operating systems meet our high bar for quality - a critical function that enables development and testing across Software Engineering. You'll lead a team that identifies the bugs that greatly affect the user experience of our builds and drives critical issues to resolution across Apple's operating systems.

Description

The OS Build Quality team is the front line of defense for the software we all use every day. Your team will evaluate OS builds holistically - identifying issues that drastically impact the usability of our builds, then driving those issues to resolution with urgency and accountability.

This role requires a leader with a strong intuition for what makes a great user experience and a deep understanding of Apple's operating systems. In addition to assessing builds, you'll drive a culture of continuous improvement: leveraging automation to increase coverage, applying AI to scale your team's impact and build intelligent tools, and growing a team of engineers who share your passion for quality and your ability to drive results.

Responsibilities

Lead and grow a team of quality engineers focused on OS build quality across Apple's operating systems.

Develop and maintain a sharp understanding of which types of bugs most severely impact the customer experience, and drive those critical issues to resolution.

Partner with engineering teams across the organization, ensuring urgent bugs are addressed with appropriate speed and accountability

Champion automation to increase test coverage and efficiency

Leverage AI technologies to build tools, optimize workflows, and scale your team's impact beyond what manual processes allow

Deliver quality insights that inform executive decisions on build readiness, release timing, and strategic quality investments

Foster a culture of collaboration, continuous improvement, and technical excellence within the team

Minimum Qualifications

BS in Computer Science, or 4+ years of equivalent software quality engineering experience

3+ years of experience in management, with a proven track record of growing and developing engineering teams

Proficiency with Apple operating systems, including iOS, macOS, watchOS, tvOS, and visionOS

Strong understanding of the software development lifecycle and the role of QA across release phases

Demonstrated ability to assess bug severity and user experience impact with sound judgment

Experience leveraging AI to create and optimize testing tools, automation, and workflows

Experience with scripting languages (e.g., Python, Swift) for test automation, data analysis, and tooling

Proven ability to ramp up quickly on new technologies and lead multiple concurrent initiatives

Excellent written and verbal communication skills

Preferred Qualifications

Experience with test automation frameworks such as XCTest and Xcode to write and triage automated tests.

Experience developing test plans, assessing risk, and driving bug triage processes

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.