Partner Experience Specialist (US)

Verkada
San Mateo; CA United States, US
On-site

Who this role is best for

Best suited to relationship-driven professionals with sales operations experience who thrive in high-impact communication roles within a structured, onsite work environment.

Best fit for

  • Sales-aligned professionals comfortable influencing without direct authority.
    — “You can influence partner behavior without direct authority
  • Detail-oriented candidates who excel at data-backed decision-making.
    — “Analytical Mindset: You are detail-oriented
  • Trainers and communicators who enjoy leading high-energy sessions.
    — “running high-energy training sessions

Things to consider

  • Full onsite commitment required in San Mateo.
    — “work onsite five days per week in San Mateo
  • Role involves enforcing partnership agreements and accountability.
    — “Enforce partnership agreements

How to stand out

  • Highlight experience in CRM workflows, especially Salesforce.
    — “Experience working with CRM workflows (preferably Salesforce)
  • Showcase past success in undefined territories with creative solutions.
    — “consistently finding creative solutions in undefined territory
  • Demonstrate ability to present to groups effectively.
    — “Proven ability to present to groups
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · TeamLevel · Junior

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Prospective reseller partner onboarding
  • Quality and consistent onboarding experience
  • Foundational partner enablement sessions
Typical background
Channel EnablementSales OperationsCustomer Support

Skills & requirements

Required

Relationship BuildingCommunication SkillsSales AlignmentData Analysis

Preferred

Channel EnablementSales Operations

Stack & domain

Salesforce AdministrationSalesforce StrategySalesforce FlowsSalesforce Process BuilderSalesforce Data HygieneSalesforce Routing LogicSalesforce ReportingSalesforce ErdsSalesforce Validation RulesSalesforce WorkflowsSalesforce IntercomSalesforce GongSalesforce OutreachSalesforce SalesloftSalesforce Cpq ToolsSalesforce LeandataTechnical ProwessConsultant MindsetAgency DnaPrecision-obsessedTime ManagementMulti-project ManagementSalesforce Certified AdministratorSalesforceCrmSales OperationsRevops

About the role

Original posting from Verkada via Greenhouse

Who We Are

Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. 

We’ve got serious momentum in the market: more than 31,000 customers (including 100+ of the Fortune 500), a $5.8B valuation, more than $1 billion in annualized revenue, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it.

You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries. 

About the Role

Verkada is looking for a Partner Experience Specialist to join our newly formed Partner Experience Team. This role is a critical "first mile" of the Verkada reseller partner journey. Sitting within the Sales Strategy and Operations (SOPS) organization, this is a centralized team that evaluates Verkada’s reseller partner applications and delivers a quality and consistent onboarding experience for our partners in the Americas region.

As a Partner Experience Specialist, you will be the primary point of contact during a partner’s critical first 6-12 months, ensuring they are strategically aligned with Verkada’s sales motion and technically enabled to delight our customers. This role is built for a relationship-driven professional who excels at influence, data-backed decision-making, and high-impact communication.

What You'll Do

Be Verkada’s point of contact for prospective reseller partners

Respond to inquiries regarding becoming a Verkada partner

Hold regular batch info sessions

Identify best-fit partnership opportunities for Verkada through inbound applications

Qualify partner applications and validate responses

Evaluate and decide on partner applications, in collaboration with our sales and channel leaders

Complete partner documentation requirements

Develop and conduct foundational partner enablement sessions

Co-develop the curriculum to set-up new partners for success

Build assets to effectively enable our new partners

Conduct enablement sessions

Enforce partnership agreements

Keep partners accountable to their commitments to the partnership

Coach, unblock and support new partners

Address Partner Questions, especially for our long tail of partnerships

What You Bring

Relationship-Driven: You build trust quickly and can influence partner behavior without direct authority.

Engaging Communicator: You are a personable leader who excels at teaching processes and running high-energy training sessions.

Sales-Aligned: You understand the pressure and pace of a high-growth sales environment and can speak the language of our Channel Managers and Sales leaders.

Analytical Mindset: You are detail-oriented and can spot a high-quality partner versus a "resource drain" based on data and inbound profiles.

Bachelor’s degree.

1–3 years of experience preferred, either in Channel Enablement, Sales Ops, Customer Success, or a high-velocity Sales/Account Management role.

Proven ability to present to groups and lead training sessions (virtual or in-person).

Experience working with CRM workflows (preferably Salesforce)

You bring a strong sense of urgency to your work and take personal ownership of outcomes, consistently finding creative solutions in undefined territory.

Must be willing and able to work onsite five days per week in San Mateo, CA.

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans

Nationwide medical, vision and dental coverage

Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options

Expanded mental health support

Paid parental leave policy & fertility benefits

Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time

Professional development stipend

Wellness/fitness benefits

Healthy lunches provided daily

Commuter benefits

Additional Information

We do sponsor and take over sponsorship of employment visas for this role. If we make you an offer, we will make every reasonable effort to get you a visa.

Annual Pay Range

At Verkada, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate's skills and experience, as well as market demands and internal parity. A Verkada employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of restricted stock units (RSUs)

Below is the annual on-target earnings (OTE) range for full-time employees for this position, comprised of base compensation and commissions (if applicable).

Estimated Annual Pay Range$80,000—$100,000 USDVerkada Is An Equal Opportunity Employer

As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.

Your application will be handled in accordance with our Candidate Privacy Policy. 

Source: Verkada careers (Greenhouse)

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