Partner Solutions Engineer

Front is the customer operations platform built for B2B complexity, keeping every team, tool, and customer conversation in sync so companies can scale without losing connection. Others handle simple interactions. Front handles the coordination and context behind complex B2B customer relationships. Over 9,000 companies, including Uber Freight, Navan, and Stripe, rely on Front because it's the only one that can run the operational layer that makes customer-facing work actually succeed.

Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous Great Place to Work accolades, including Built In's 100 Best Midsize Places to Work in SF 2025 https://builtin.com/awards/san-francisco/2025/best-midsize-places-to-work?utm_campaign=bptw-2025&utm_content=article&utm_medium=website&utm_source=editorial, Top Places to Work by USA Today 2025 https://topworkplaces.com/company/front/, Y Combinator's list of Top Companies in 2023 https://www.ycombinator.com/topcompanies, #4 on Fortune’s Best Workplaces in the Bay Area™ https://www.greatplacetowork.com/best-workplaces/bay-area/2022?category=small-and-medium ,Inc. Magazine's 2022 Best Workplaces list https://www.inc.com/best-workplaces/2022, and Forbes Best Startup Employers 2022 List https://www.forbes.com/lists/americas-best-startup-employers/?sh=661411d52ad7.

Front is looking for a Partner Solutions Engineer to join a world-class Solutions & Services organization.

As a Partner Solutions Engineer, you’ll develop deep technical product expertise and play a critical role in enabling and scaling Front through our partner ecosystem. You will define, design, and implement creative product solutions that expand the reach of Front’s platform across partners and their customers, connecting Front with 3rd party applications and systems.

You will act as a trusted technical advisor to partners, working closely with Channel Account Managers. This role involves collaborating cross-functionally with internal stakeholders and external partners to drive successful joint outcomes.

What will you be doing?

Partner enablement & ecosystem development

• Build strong relationships with partner pre-sales, delivery, and technical teams

• Enable partners to confidently position, demo, and implement Front

• Deliver partner trainings, workshops, and technical certifications

• Act as the primary technical point of contact for channel partners

Joint selling & deal support

• Partner with Channel Account Managers and Account Executives on partner-led and co-sell opportunities

• Support partners in engaging prospects and customers to maximize value and close new business

• Join partner-led calls to provide technical validation and solution design

Solution design & demos

• Work with partners and customers to understand and validate technical requirements

• Customize and deliver partner-enabled product demonstrations tailored to specific use cases

• Guide partners in building compelling technical narratives and ROI articulation

Integrations & technical expertise

• Develop deep expertise in Front’s APIs and integration ecosystem

• Help partners design scalable solutions integrating Front with third-party systems

• Provide architectural guidance and best practices

What skills and experience do you need?

• 4–7 years of experience in solutions engineering, architecture, or partner/customer-facing roles in SaaS

• Experience working with channel partners, resellers, or system integrators

• Proven success supporting co-sell or partner-led sales motions

• Strong understanding of software design principles and integrations

• Experience with APIs and building solutions across multiple systems

• Ability to communicate complex technical concepts to both technical and non-technical audiences

• Experience with AI-powered features and ability to explain their value and limitations

• Strong collaboration skills across internal teams and external stakeholders

• Willingness and flexibility to travel for conferences and partner events as needed

Front operates on a hybrid model — we come together in the office each Tuesday, Wednesday, and Thursday to collaborate and stay connected.

What we offer

• Competitive salary

• Equity (we are post-series D & backed by some of the best VCs in the US)

• Private health insurance, including plan options at no cost to employees

• Paid parental leave

• Flexible time off policy

• Flexibility to work from home Monday and Friday, unless posted as a fully remote role

• Mental health support with Workplace Options

• Family planning support with Maven

• $100 per month Lifestyle Stipend to spend on fitness, health and wellness, and other activities

• Wellness Days - Fronteers get an additional day off on months with no holidays

• Winter Break - Our offices are closed from Christmas to New Year's Day!

Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. By applying, you acknowledge and agree that you have read and understand the California Recruiting Privacy Notice https://front.com/legal/california-recruiting-privacy-notice & EU Privacy Notice https://front.com/legal/eu-recruiting-privacy-notice