Payments Risk & Compliance Analyst

About PracticeTek

Stop scrolling-your dream job might just be here! At PracticeTek, we don't do ordinary, we do bold ideas, big impact, and endless opportunities to grow. Imagine working with teammates who celebrate your wins, challenge you to think bigger, and cheer you on every step of the way. Imagine building solutions that actually change lives and reshape how healthcare works. That's the vibe here: high-energy, high-impact, and 100% human. Ready to jump in? Let's go!

We're on a mission to revolutionize healthcare practices effortlessly and we live out our brand promise every day: being the Trusted Partner in retail healthcare. PracticeTek is one of the largest retail-healthcare tech providers in North America, offering everything a practitioner would need, from pre-encounter workflows to practice management, analytics, digital intake forms, marketing tools, EHRs, and payment systems, for a whopping 40,000+ clinics worldwide. Over the years, we've brought together the best-in-class platforms that serve the Chiropractic, Wellbeing, Vision and Dental providers and their patients; and we are united by one mission, to revolutionize retail healthcare practices effortlessly. Here, you'll have the flexibility to contribute across multiple brands, each offering a unique path for growth. Whether you're building products, supporting customers, or driving strategy, your journey with PracticeTek is full of opportunity.

We believe in showing up with consistent care, staying always ahead, keeping our approach market-in, making every experience feel effortless, owning it openly, and striving to do right in every decision. These aren't just words; they're how we live, work, and make an impact together.

At PracticeTek, you'll get to:

Shape the future of healthcare with technology solutions that are always evolving to meet real-world needs.

Team up with passionate, talented people who care deeply about patients, providers, and making a difference.

See your impact firsthand by helping practices deliver care that's simpler, smarter, and better for everyone.

Grow your career and your skills in an environment that celebrates curiosity, collaboration, and continuous development.

We're excited to consider remote candidates for this role! That said, if you're based in Las Vegas, NV; Green Bay, WI; or San Diego, CA, you'll enjoy a dynamic hybrid setup. spending three days each week collaborating in the office and the rest working from wherever you're most productive.

Why You'll Love It Here

As part of the TekTribe, you'll enjoy:

Comprehensive health, dental, and vision coverage options

Wellness benefits that support lifestyle, behavioral health, and overall wellbeing

Flexible paid time off, sick time, and 10 company-paid holidays

401(k) plan with company match to help you build your future

Culture Committee driving initiatives that spark connection, fun, and belonging

A workplace powered by innovation, collaboration, and energy every day

What You'll Do

Here's how you'll help us bring our mission to life and show up as a Trusted Partner:

• Perform risk-based reviews of merchant applications, validating data accuracy, completeness, and compliance with PayFac and processor requirements prior to onboarding

• Conduct KYC, OFAC, and beneficial ownership verification, identifying discrepancies, fraud indicators, and documentation gaps that require resolution before approval

• Monitor merchant portfolios post-onboarding, analyzing transaction behavior, chargebacks, and processing trends to proactively identify emerging risk

• Recommend and support risk mitigation actions (e.g., reserves, holds, account reviews) to protect the business from financial and regulatory exposure

• Partner cross-functionally with Payments, Support, and Operations to resolve merchant issues, communicate requirements, and ensure a seamless onboarding and funding experience

How Success is Measured

Here's how we'll know you're making an impact and raising the bar:

• High accuracy and completeness of merchant application reviews

• Timely completion of onboarding and risk reviews in alignment with established SLAs

• Effective identification and escalation of risk signals to minimize fraud and chargeback exposure

• Strong satisfaction from merchants and internal stakeholders through clear, responsive communication

• Consistent maintenance of accurate and up-to-date records across systems

What You Bring

Your unique talents are what make you shine. For this role, success looks like:

Required Qualifications

• 2-4 years of experience in payments risk, merchant onboarding, PayFac, or acquiring environments

• Working knowledge of KYC, OFAC, and FinCEN requirements, with the ability to follow established compliance and onboarding processes

• Foundational understanding of chargebacks, merchant funding, and settlement flows

• Strong analytical and detail-oriented mindset, with the ability to assess information accurately and exercise sou