People & Processes Lead

PEOPLE & PROCESSES LEAD

Team: People

Location: Flexible / Remote

Reporting to: Director of People

ROLE OVERVIEW

Rwazi scales through clarity of performance and internal operational discipline.

The People & Processes Lead owns the employee lifecycle and internal operating systems.

This role runs onboarding, engagement, and performance architecture while building structured internal workflows that increase execution velocity.

People systems and process systems are treated as one.

CORE MANDATE

The People & Processes Lead is accountable for:

• Employee lifecycle design

• Performance review architecture

• Compensation and incentive system design

• Internal workflow and operating system discipline

KEY RESPONSIBILITIES

EMPLOYEE LIFECYCLE OWNERSHIP (PEOPLE)

• Design onboarding systems that accelerate productivity

• Build structured development frameworks

• Maintain engagement rhythms and feedback loops

PERFORMANCE & INCENTIVE SYSTEMS

• Design review cadences (quarterly, annual)

• Align compensation with measurable output

• Formalize promotion and advancement criteria

INTERNAL OPERATING SYSTEMS (PROCESSES)

• Build AI-first workflows across teams

• Reduce manual inefficiency

• Codify repeatable processes

• Strengthen cross-functional handoffs

ROLE IMPACT

Strong performance results in:

• Faster ramp time for new hires

• Clear performance accountability

• Reduced internal friction

• Higher operational velocity

WHAT THIS ROLE IS NOT

• Not event planning

• Not documentation-only

• Not surface-level engagement management

This role builds structural discipline inside the organization.