Polling Account Manager

Blueroseresearch
US
RemoteCareer-pivot friendly

Who this role is best for

Best suited to mid-level professionals with polling experience and political passion working in a remote, client-facing role that bridges technical and non-technical teams.

Best fit for

  • Polling professionals who thrive in fast-paced, client-driven environments.
    — “enjoy working in fast-paced environments turning around a high volume of relatively small projects
  • Individuals with a knack for translating data insights into political strategy.
    — “Interpreting topline and crosstab results to answer questions from political strategists and clients
  • Account managers who excel at bridging technical and non-technical stakeholders.
    — “serve as the bridge between technical and non-technical stakeholders

Things to consider

  • High-volume workload with multiple simultaneous projects expected.
    — “keeping projects on track and manageable across a high-volume workload
  • Remote role but D.C. area preference may impact collaboration.
    — “Remote allowed, Washington D.C. area preferred

How to stand out

  • Showcase specific examples of improving client UX in polling tools.
    — “comfort advocating for UX/UI improvements to enhance our partners’ experience
  • Highlight experience training non-technical users on data tools.
    — “Onboarding new client users to our polling tools, including guided walkthroughs
  • Demonstrate creative approaches to interpreting open-ended polling questions.
    — “a creative thinker who isn't daunted by open-ended research questions
Pace · SteadyCollaboration · MediumAutonomy · MediumDecision Impact · IndividualLevel · Mid

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • client satisfaction
  • project completion
  • product adoption
Typical background
political consultingmarket research

Skills & requirements

Required

Client ManagementPolling ResearchPolitical StrategyCommunication

Preferred

Data AnalysisProduct Marketing

About the role

Original posting from Blueroseresearch via Greenhouse

Blue Rose Research develops a wide range of cutting-edge products used by the most important progressive organizations in the country. Our research undergirds short-term and long-term strategy for advancing progressive causes and has a trusted track record among key decision makers.

The Blue Rose Research team has a storied history and has worked with central players to develop strategy and direct hundreds of millions of dollars of resources. The work produced by the team is widely regarded as among the most technically sophisticated in the space. If you join us, you'll be plugging into a diverse team of decorated engineers, PhD data scientists, and political insiders who are closely connected to some of the most important decision makers in the progressive ecosystem.

Managers on the Research Team manage the day-to-day of our survey research partnerships across the progressive community, as well as internally among our data scientists, machine learning engineers, and analysts to deliver results on time. The insights from our polling products are used for understanding the issues important to the American public, what policies should be supported, how best to argue for them, and much more. We are responsible for polling products that are scalable, robust, accurate, and useful.

We're a fast and dynamic team, and you'll be contributing to an increasingly rapid cadence of polling projects with a growing roster of clients from across the progressive political world. We're looking for you to bring your passion for politics, an ability to communicate research clearly to non-technical stakeholders, a strong attention to detail, and a desire to make a big impact on a timeline.

We offer a competitive salary, medical, dental, and health benefits, and the ability for you to be your full self at work! 

Salary range: $105-$140k per annum, commensurate with experience. This position is full time. Remote allowed, Washington D.C. area preferred.

Your work would include:

Serving as the point of contact for a portfolio of issue polling-focused clients, serving as a reliable resource and thought partner while keeping projects on track and manageable across a high-volume workload 

Interpreting topline and crosstab results to answer questions from political strategists and clients, ranging from methodology to actionable takeaways 

Keeping ongoing projects organized - tracking what's in field, anticipating challenges, ensuring a seamless client experience start to finish, and keeping internal team leads informed

Supporting external outreach efforts, including presentations to political partners and consultants about our polling tools and results 

Onboarding new client users to our polling tools, including guided walkthroughs, training sessions, and materials

Contributing new ideas to the ways we analyze, interpret, and communicate our polling data; we strive to deliver the best strategic guidance and believe that everyone on the team is part of that goal

Tracking client feedback, feature requests, and recurring support themes to inform the product roadmap alongside engineering and data science

Qualified candidates ideally:

Have at least 3–4 years of professional experience

Have at least 2 years of experience in a client or external-facing role

Have prior experience with survey research, polling, or public opinion work, either in campaigns, political consulting, advocacy, or a research organization

Can comfortably read and interpret crosstabs, toplines, and basic survey data without technical support

Have strong oral and written communication skills, especially in a remote environment

Enjoy spending as much of your time interacting with other people as you do reading data

Have a desire to work in multi-disciplinary teams with engineers, machine learning data scientists, statisticians, and political experts, and are excited to serve as the bridge between technical and non-technical stakeholders

Enjoy and have experience working in fast-paced environments turning around a high volume of relatively small projects

Are interested in and passionate about progressive politics; willing to engage with the wider progressive political ecosystem and develop domain knowledge in addition to research expertise

Are solutions-oriented, have strong attention to detail, and are a creative thinker who isn't daunted by open-ended research questions

Are a kind person and a team player who contributes to a warm working environment

This role does not require coding experience - we’re looking for an organized, client-facing manager with strong political chops, experience with polling and account management, and comfort advocating for UX/UI improvements to enhance our partners’ experience with our products. 

We don't expect every applicant to have expertise in every area listed above. We encourage you to apply if you don't feel your experience and background sound like a perfect fit. Many of our team members have taken an unusual path to get to where they are today, and our unique and diverse perspectives make us more effective. We also believe strongly in our team's ability to learn and excel at new skills and challenges. Join us!

Source: Blueroseresearch careers (Greenhouse)

Similar roles