Principal AI ITSM Forward‑Deployed Engineer

A leading AI software company in Chicago is seeking a Product Forward Deployed Engineer to drive product innovation through customer engagement. In this role, you'll validate emerging AI capabilities and influence product roadmaps while working closely with strategic customers. The ideal candidate has over 7 years of experience in enterprise software, expertise in ITSM concepts, and proficiency in programming languages like Python and JavaScript. This position includes a competitive salary range and benefits.

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