Principal Associate, Security Intelligence Analyst, Global Workplace Services
At Capital One, we dare to dream, disrupt and deliver a better way. Our goal is simple—bring ingenuity, simplicity and humanity to an industry ripe for change. Our Global Workplace Services (GWS) team is a dynamic organization where development matters as much as our ability to provide collaborative and secure environments that drive connection, innovation and business success. Our commitment extends beyond solutions; it embraces a culture of care. We value, celebrate and respect each teammate's unique talents, experience, and contributions.
In GWS, our team manages a diverse portfolio of mixed-use owned and leased properties. We’re constantly transforming our workplace to enable our employees to work the way they work best. But it doesn’t stop there. We don’t just reimagine and create fabulous spaces and amenities, we also manage and operate them and ensure the safety and security of our employees and the community—we’re a well‑oiled machine! That’s why our team is looking to add a Security Intelligence Analyst.
The Intelligence Analyst (IA) within Global Workplace Services will specialize in the collection, analysis, evaluation, and interpretation of security risk intelligence information. Areas of analysis include, but are not limited to crime, political, economic, social, cultural, health, and environmental factors impacting security risk to Capital One associates and business interests in foreign and domestic environments.
The Ideal Candidate Should:
- Deliver clear, concise, and tailored communication to appropriate audiences across all levels.
- Build and maintain stakeholder relationships, proactively inform them, and apply relevant prior experience.
- Contribute to solutions with confidence, achieve desired outcomes effectively, and demonstrate leadership among peers.
- Consistently apply expertise, deeply understand day‑to‑day operations, and operate with little oversight and high success.
- Manage work effectively, consider multiple perspectives, and lead through ambiguity to gain buy‑in and declare next steps.
- Hold self and others accountable to Capital One values and constructively challenge non‑aligned decisions.
- Be open to creative solutions, collaborate with others to solve problems, and ground issue severity on level of impact.
- Manage work to deliver results per timelines, prioritize business‑critical work, and manage high volume effectively.
- Respect individual contributions, actively help others succeed, and consistently volunteer for staffing and training support.
- Develop and draft dynamic publications, reports, and tactical and strategic intelligence publications with minimal oversight and editing, and provide review and editorial support to team members.
- Develop and maintain liaison with the intelligence community at Federal, State, County, and Municipal levels.
- Make decisions under stress that provide for the safety and security of Capital One associates, visitors and assets.
- Work and respond to emergencies during non‑traditional hours (e.g., nights, weekends, and holidays).
Key Responsibilities
- Contribute to the production of all intelligence products including tactical alerts, strategic reports and investigation support.
- Brief leadership on salient supporting information about potential security threats in locations of interest to Capital One.
- Summarize pertinent data from intelligence reports from confidential, open source and third‑party providers regarding the threat environment.
- Integrate within a continuous monitoring operation, passing on critical information as warranted.
- Assist with special due diligence cases and other open source investigations/research including threat management investigations and criminal background screening.
- Monitor geopolitical events of concern that might impact international travel, corporate events, and/or operations, and provide timely and accurate reporting.
- Provide near real‑time intelligence support to Executive Protection personnel and operations.
- Interact with other members of the intelligence community to share, benchmark threat mitigation practices and forge professional relationships.
- Review intelligence sources and analytical tradecraft, suggesting program improvement recommendations as appropriate.
- Flag potential items of impact to Capital One and initiate alerting procedure.
- Assist other analysts in maintaining monitoring calendars, dashboards and other tools of the operation.
Basic Qualifications
- Bachelor's degree or equivalent military experience.
- At least 3 years of experience in intelligence gathering, intelligence database search tools and analysis and reporting.
- At least 3 years of experience with data collection, data mining, investigative techniques and methodologies.
- At least 3 years of experience with social media and online investigations, including expertise in OSINT me