Best suited to senior technical professionals with experience in developer relations and product management, working in a hybrid New York City office environment.
Derived from job-description analysis by Serendipath's career intelligence engine.
Original posting from Squarespace
Squarespace’s Channel Partner team drives growth through a network of creative professionals and agencies who use our platform to create online presences for their clients. We execute on our mission through our world-class partner program, Squarespace Circle, and by providing products and experiences that support, empower, and complement our 100,000 partner community. We're seeking a Product Engagement Lead to deeply understand our partners' needs and the market landscape, and help ensure Squarespace develops empowering products and experiences for partners.
You will work hybrid in our NYC Headquarters office and report to the Senior Team Lead, Channel Partner Program.
You’ll Get To…
Drive the development of a long-term pro user product vision that aligns with the pro user business strategy
Develop and socialize qualitative and quantitative insights to internal stakeholders (including executives and cross-functional partners on a regular cadence.
Partner with cross-functional product teams in the development of product roadmaps that are informed by the voice of our partners and support our business goals
Coordinate rollouts of in-development and new features in partnership with product and engineering teams and manage change communication and community support for changes to custom code
Ensure that we have consistent access to current user insights through community surveys, analysis of forum discussions, triage of feature request boards, competitive research
Collaborate with Business Development and Product teams to develop a pipeline of official Extensions
Lead the creation of a developer education curriculum, with the goal of increasing API adoption by a target amount.
Provide insight into partner experience with the product to inform GTM strategies
Who We’re Looking For
3+ years of experience in a product engagement, product management, developer advocacy or other technical role focused on channel partner or developer/professional user ecosystems
2+ years of experience in communicating technical information for non-technical audiences
Proven ability to partner with cross-functional product teams to build a long-term product vision, translate the voice of the customer and business goals into data-informed roadmaps, and secure buy-in for complex projects.
Expertise in developing and managing feedback loops, driving the collection and systematic analysis of data regarding product usage, user sentiment, and business metrics to extract actionable insights and competitive intelligence
Proven track record in technical community management or developer relations, including managing expectations and providing support during platform changes
Benefits & Perks
A choice between medical plans with an option for 100% covered premiums
Fertility and adoption benefits
Access to supplemental insurance plans for additional coverage
Headspace mindfulness app subscription
Global Employee Assistance Program
Retirement benefits with employer match
Flexible paid time off
12 weeks paid parental leave and family care leave
Pretax commuter benefit
Education reimbursement
Employee donation match to community organizations
7 Global Employee Resource Groups (ERGs)
Dog-friendly workplace
Free lunch and snacks
Private rooftop
Hack week twice per year
Cash Compensation Range: $80,000 - $110,000 USD
The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors.
In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include overtime pay), Squarespace employees are eligible to be granted an option to purchase our common stock. Sales positions generally offer a competitive On Target Earnings (OTE) incentive structure in addition to base salary.
About Squarespace
Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,700 is headquartered in New York City, with offices in Dublin, Ireland, and Aveiro, Portugal. For more information about our company, visit https://www.squarespace.com/about/careers.
Our Commitment
Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.
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Source: Squarespace careers