Overview
We’re looking for a highly practical, tech-savvy builder to identify and solve operational problems across our business using the best available tools. This is AI when appropriate, but not by default.
This role sits at the intersection of product, engineering, and operations. You’ll work directly with company leadership to identify high-impact opportunities, rapidly prototype solutions, deploy them into real workflows, and continuously improve them over time.
This is not a research role. This is not a pure engineering role.
This is a build deploy iterate own role.
What You’ll Do
- Turn messy problems into working solutions
- Partner with business leaders to understand broken or inefficient workflows
- Ask the right questions to get to the root problem
- Determine whether automation, AI, or process changes are the right solution
- Prototype solutions in days, not weeks
- Use a mix of tools such as:
- Scripting (Python / JavaScript)
- Automation platforms (Zapier, Make, etc.)
- Internal tools (PowerAps, etc.)
- Focus on speed and usefulness over perfection
- Get solutions into the hands of actual users quickly
- Integrate with existing systems and processes where needed
- Ensure tools are usable, not just technically functional
- Work closely with users to refine and improve solutions
- Continuously improve performance, reliability, and usability
- Kill or pivot projects that don’t deliver value
- Monitor and fix issues as they arise
- Improve prompts, logic, and edge case handling over time
- Ensure systems continue to work as expected as usage scales
What Success Looks Like
- You ship your first working solution within the first few weeks
- Within 90 days, multiple workflows are live and saving meaningful time or cost
- Teams actively use what you build (not just demo it)
- You become a go-to partner for solving operational problems
What We’re Looking For
Core Traits
- Builder mindset: you default to making things, not just discussing ideas
- High ownership: you care about whether things actually work in practice
- Strong judgment: you know when not to use AI
- Comfort with ambiguity: you can operate without perfect specs
- Clear communicator: you can work directly with non-technical teams
Skills & Experience
- 3-6 years of relevant hands-on work experience for one or two employers
- Experience building internal tools, automations, or products (professional or personal)
- Familiarity with APIs and integrating different systems
- Ability to write code (Python, JavaScript, or similar)
- Experience using or experimenting with LLMs and AI tools
- Strong problem-solving and systems thinking ability
Nice to Have (Not Required)
- Experience with agent frameworks (LangChain, etc.)
- Experience with low-code / no-code tools
- Background in product management or operations
- Experience working cross-functionally with business teams
How We Work
- You’ll partner directly with leadership to prioritize the highest-impact problems
- Work is focused and intentional; not a queue of random requests
- We value speed, iteration, and real-world impact over perfection
- You’ll have significant autonomy and ownership
- We work in person 5 days a week