Product Manager (Senior, Lead, Principal, Group)

Join us to build a more rewarding financial future for all Canadians

At Neo, we’re on a mission to build a more rewarding financial future for all Canadians. Life at a rapidly scaling tech startup isn’t for everyone. It’s complex, fast-paced, high-pressure, but also incredibly fulfilling. Since its founding in 2019, Neo has gained incredible traction and is one of the fastest-growing fintech companies in Canada.

• #1 on Deloitte’s Technology Fast 50 for 2023, 2024, and 2025 https://www.newswire.ca/news-releases/neo-financial-achieves-first-ever-three-peat-win-as-number-one-on-deloitte-s-technology-fast-50-list-889692540.html — the first company ever to achieve a three-peat at the top!

• #1 Fastest Growing Company in Canada for 2024 by Globe & Mail https://www.businesswire.com/news/home/20240927952651/en/Neo-Financial-Ranks-No.-1-on-The-Globe-and-Mail%E2%80%99s-2024-List-of-Canada%E2%80%99s-Top-Growing-Companies

• Top-ranked mobile apps and credit cards

• Team of 500+ people

• 1M+ customers

• 10K+ retail partners

THE ROLE

We’re hiring Product Managers at all levels (Senior, Lead, Principal, Group) to take the lead on high-impact problem spaces across Neo: from building new product experiences to scaling internal platforms. If you’re a strong product thinker who thrives in fast-moving environments and wants to make a real dent, we’ll find the right challenge for you. This role is about more than managing a roadmap: it’s about figuring out what we should build, why it matters, and how to make it real.

You’ll work closely with a tight-knit team of designers and engineers to solve real problems for millions of Canadians. That might mean shaping long-term strategy, getting scrappy with prototypes, running experiments, digging through data, or jumping on calls with customers. You’ll be expected to think big, sweat the details, and help your team move fast in the right direction.

Neo is growing quickly, and that means this role won’t stay static. You'll likely be building some products from scratch, scaling others, and adapting into new domains as priorities shift. If you're excited by the idea of owning a big slice of a product, figuring things out as you go, and building for impact then you’ll feel at home here.

WHAT YOU'LL BE DOING:

• Set a clear product vision for your area — and make sure your team deeply understands the “why” behind what you're building.

• Work closely with designers, engineers, marketers and anyone else needed to move from insight to implementation. You’ll go from whiteboard to shipped product (and probably back again).

• Talk to users regularly. You’ll gather insights firsthand and use them to shape decisions, challenge assumptions, and uncover opportunities.

• Write narratives, not just tickets. You’ll bring structure to ambiguity through clear strategy docs, roadmaps, and product briefs that help everyone make better decisions.

• Define success with real metrics and drive measurable results.

• Prioritize like it’s a superpower. You’ll have to make smart trade-offs, manage edge cases, and keep the team focused on what truly matters.

• Contribute to improving our product culture. You’ll mentor peers, share learnings, and help raise the bar across the team.

WHO WE ARE LOOKING FOR:

• 2-5+ years of hands-on PM experience at tech or tech-forward companies, ideally in consumer or marketplace products. You’ve owned areas of the product end-to-end

• You’re comfortable working with engineers, designers, data analysts, ops. No fancy titles, just real partnership to get things done

• You think in systems and edge cases. You can connect high-level strategy with granular execution

• You obsess over outcomes. Whether it’s a 0→1 launch or optimizing existing features, you measure impact and aren’t satisfied until you've moved the needle

• You communicate like a pro. Clear stories, compelling roadmaps, and presentations that land, on both product deep-dives and exec syncs

• You thrive through ambiguity. Fast-paced, evolving priorities don’t scare you, they’re your sweet spot

• You lead with humility: high standards, low ego. You listen, learn, and lift others as you go.

• If you’ve built real products, own your outcomes, and want to shape both Neo and the people we build them with then you’re exactly who we need.

COMING FROM A NON-PM BACKGROUND?

Many of our strongest PMs started in consulting, engineering, or finance. If you're eager to move from advising or analyzing to building products, we’ll support you in learning the product craft. What matters most is how you think, solve problems, and lead through complexity. If this role excites you, we want you to apply even if “Product Manager” hasn’t been your title (yet).

WORKING AT NEO:

The people who thrive at Neo are resourceful, growth-oriented, and driven to win. We hold ourselves to high standards because we’re on a mission that matters: to build a more rewarding financial future for all Canadians. As individuals and as a team, we constantly challenge ourselves and each other to raise the bar and deliver exceptional experiences for our customers. Our commitment to customer success drives everything we do, from building world-class products to providing exceptional support at every step of their journey. If this resonates with you, keep reading.

We trust, respect, and support each other. This means honest conversations, constructive input, and empowering each other to move fast and think big. You’ll be surrounded by people who push you to be your best. We primarily collaborate in person across our Calgary, Winnipeg, and Toronto offices, where ideas move quickly and teams build momentum together. As we continue to scale and evolve, we’re looking for builders, innovators, and problem solvers who thrive on challenge–people who would rather blaze a trail through uncertainty than follow a well-paved path.

All team members have a stake in Neo’s success and earn meaningful equity through stock options. This ownership mindset is at the heart of everything we do — when Neo grows, we all grow. If you’ve heard that Neo employees work hard, it’s true. We hold ourselves accountable for delivering on our commitments to our customers, partners, and each other. Working at Neo means taking ownership of your work and driving results, knowing that your contributions directly impact the company’s success.

APPLY WITH US:

We believe in equal opportunity and are committed to creating an inclusive climate where everyone can thrive. Customers trust us with their finances, so successful candidates for this position will be required to undergo a security screening, including a criminal records check and a credit check.

By continuing with your application, you agree to the Candidate Privacy Notice https://www.neofinancial.com/candidate-privacy-policy.pdf, which guides how we process your personal information for the purpose of your application.

Neo Financial leverages artificial intelligence (AI) to reinforce our candidate evaluation process, including the initial assessment of applications and screening of candidates. These tools support our recruitment team; however, all final hiring decisions are made by humans and are not based exclusively on automated processing. If you require further information regarding our data processing practices, please contact us.

We are hiring for an open, vacant position.