Product Operations Engineer

Unitxlabs
HQ, HQ
On-siteCareer-pivot friendly

Who this role is best for

Best suited to mid-level engineers with industrial automation experience who thrive in customer-facing, travel-intensive roles integrating robotics and AI systems.

Best fit for

  • Industrial automation specialists comfortable with PLC and robotics integration.
    — “Experience with PLC integration and industrial control systems
  • Field engineers who excel at troubleshooting mechanical and electrical systems.
    — “Strong mechanical and electrical troubleshooting skills
  • Python-savvy professionals who can build custom automation workflows.
    — “Python scripting for automation, data collection, or configuration

Things to consider

  • 40% travel requirement including overnight stays at customer sites.
    — “Travel up to 40%, including 20–30% overnight at customer manufacturing sites
  • Onsite work in production environments is a core responsibility.
    — “comfort working in production settings

How to stand out

  • Demonstrate specific examples of translating operational challenges into solutions.
    — “translate operational challenges into actionable solutions
  • Highlight cross-functional collaboration between R&D and field operations.
    — “bridge the gap between product, engineering, and field operations
  • Showcase documentation experience for scaling global deployments.
    — “Document best practices, perform root cause analysis, and help scale global deployments
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · TeamLevel · Mid

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • successful system deployments
  • customer satisfaction
Typical background
industrial automationrobotics

Skills & requirements

Required

System InstallationsIntegrationTroubleshootingAutomation WorkflowsCustomer Collaboration

Preferred

AI InspectionRoboticsFactory Integration

Stack & domain

PythonPlc IntegrationCad ToolsProblem-solvingCommunicationRoboticsAi Inspection

About the role

Original posting from Unitxlabs via Ashby

Job Title:

Product Operations Engineer

About UnitX:

UnitX is building the world’s best robotics product to accelerate human productivity in manufacturing. UnitX is a fast-moving startup with a team from Stanford and Google. Since inception, UnitX has shipped 1000+ mission-critical systems across 180+ of the world's leading manufacturers' production lines. Every year, $6.1B dollar worth of products (think EV batteries) go through UnitX AI inspection system to ensure quality.

Founded by engineers from Stanford, MIT, and Google, we’re a fast-moving Series B startup combining cutting-edge machine vision, robotics, and AI. We value creativity, precision, and ownership. We’re looking for builders who want to shape the next generation of intelligent factories.

The Role:

We’re looking for a hands-on Product Operations Engineer to bridge the gap between product, engineering, and field operations. You’ll play a key role in deploying our vision systems on factory floors, integrating robotics and automation hardware, and closing the loop between customers and our R&D teams. This is a high-impact, highly visible position reporting to the Senior Director of Customer Success.

What You’ll Do:

  • Lead and support system installations at customer sites, both onsite and remotely
  • Integrate and calibrate vision systems with robotic arms, XY gantries, conveyors, and PLCs
  • Build and troubleshoot custom automation workflows to solve complex AI inspection problems
  • Partner with R&D on system design reviews, product validation, and continuous improvement
  • Collaborate with customers to translate operational challenges into actionable solutions
  • Document best practices, perform root cause analysis, and help scale global deployments
  • Travel up to 40%, including 20–30% overnight at customer manufacturing sites

Who You Are:

  • Bachelor’s degree in Mechatronics, Robotics, Electrical, or Mechanical Engineering (or equivalent)
  • 2+ years of hands-on experience in industrial automation, robotics, or factory integration
  • Strong mechanical and electrical troubleshooting skills
  • Experience with PLC integration and industrial control systems
  • Python scripting for automation, data collection, or configuration
  • Familiarity with CAD tools (intermediate level preferred)
  • Excellent customer-facing communication and collaboration skills
  • Independent, proactive problem-solver who thrives in fast-paced environments
  • Meticulous attention to detail and comfort working in production settings

Our Perks:

  • Competitive salary, equity, and 401k
  • Full Medical, Dental, Vision
  • Unlimited PTO
  • Daily meals provided

Source: Unitxlabs careers (Ashby)

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