Program Manager 2 - Supply Chain & Analytics Routing

Nordstrom
Seattle; Washington, US
On-site

Job Description

Summary

Lead cross-functional initiatives to improve ordering, fulfillment, and last-mile routing by combining program management with hands-on analytics. Partner with Operations, Product, Engineering, and Data Science to design, test, and scale data-driven routing and fulfillment solutions. Drive measurable business outcomes through experimentation, optimization, and deployment of analytical models.

Responsibilities

  • Own end-to-end programs to improve ordering, fulfillment, and last-mile routing performance.
  • Translate operational challenges into clear problem statements, execution plans, milestones, and success metrics.
  • Partner with stakeholders across Merchandising, Digital, Inventory, Store Operations, Product, and Technology to drive execution.
  • Analyze large-scale operational datasets using SQL and Python or R to surface insights and opportunities.
  • Develop data models, simulations, and optimization (LP/MILP, routing, network) approaches and prototype AI-enabled solutions for production handoff.
  • Track business impact, validate outcomes via experimentation, and iterate based on results.

Requirements

  • Bachelor’s degree in STEM, Supply Chain, Operations Research, or related field.
  • 5+ years of experience in supply chain, transportation, logistics, e-commerce analytics, or program management.
  • Strong SQL and Python or R skills applied to large, complex datasets.
  • Experience with data modeling, simulation, and predictive/optimization techniques; familiarity with AI/ML frameworks is a plus.
  • Working knowledge of last-mile transportation, parcel shipping, or high-volume e-commerce logistics.
  • Proven ability to influence cross-functional teams, communicate complex technical concepts to non-technical audiences, and manage multiple priorities.

Skills & Requirements

Technical Skills

SqlPythonRData modelingSimulationPredictive/optimization techniquesAi/ml frameworksInfluence cross-functional teamsCommunicate complex technical conceptsManage multiple prioritiesSupply chainTransportationLogisticsE-commerce analyticsProgram management

Employment Type

FULL TIME

Level

mid

Posted

5/9/2026

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