- Ensure the consistent delivery of high-quality Printed Wiring Boards that meet customer specifications and industry standards by managing quality assurance processes and serving as the primary liaison for customer service accounts.
- Responsible for driving continuous improvement, resolving quality-related customer issues, and upholding compliance with regulatory and internal quality systems to enhance customer satisfaction and product reliability.
Customer Quality Liaison
- Act as the primary contact for customer quality-related inquiries and complaints
- Coordinate resolution of customer issues through root cause analysis and corrective actions
Quality Control Oversight
- Monitor inspection and testing procedures are followed
- Monitor product conformance to IPC and customer-specific standards
Documentation & Compliance
- Maintain quality records in accordance with ISO 9001 and internal QMS protocols
- Prepare and submit quality reports to customers and internal stakeholders
Process Improvement
- Identify recurring quality issues and lead initiatives to improve manufacturing pro
- Support implementation of Problem-Solving methodologies
Audit & Review
- Participate in internal and external audits
- Ensure readiness for customers and regulatory inspection
Training & Support
- Provide guidance to production teams on quality standards and procedures
- Assist in onboarding new staff with QA related training
- Support new product introduction (NPI) with quality input and validation
Requirements
- Degree in any Engineering discipline (Quality Engineering preferred) in a manufacturing environment
- Min 2 years of experience in Quality Assurance activities/operational
- Good communication, report writing and presentation skills
- Good analytical skills with ability to work effectively
- Independent, decisive and good at problem solving
- Able to adapt in a fast-paced environment
- Preferred with knowledge of PWB manufacturing processes
- Proficiency in Microsoft Office
Electronics MFG Industry
Loyang Area
Interested candidates, please forward a detailed resume and via email to hr@tempserv.com.sg
Tempserv Pte Ltd
License No: 06C3745
Attention: Audris Teo / EA Personnel No: R1102063