Quality Assurance Monitoring and Testing Analyst

Bhg Inc
Remote, Remote
RemoteCareer-pivot friendly

Who this role is best for

Best suited to mid-level professionals with experience in regulatory compliance and operational testing, working remotely in the debt recovery industry.

Best fit for

  • Candidates with a background in regulatory compliance and operational testing will thrive.
    — “ensuring adherence to internal policies, regulatory requirements, and industry standards
  • Individuals who excel in identifying process improvements and assessing risk.
    — “helping to identify areas for improvement, assess risk, and drive operational excellence

Things to consider

  • Role requires consistent monitoring and reporting of operational processes.
    — “consistent monitoring, testing and reporting
  • Must be comfortable working in a fast-paced environment.
    — “thrive in a fast-paced environment

How to stand out

  • Highlight specific examples of driving operational excellence through testing.
    — “drive operational excellence through consistent monitoring, testing and reporting
  • Demonstrate experience in creating and implementing management action plans.
    — “collaborative Management Action Plans (MAPs)
  • Showcase your ability to identify and mitigate risks in previous roles.
    — “assess risk, and drive operational excellence
Pace · SteadyCollaboration · MediumAutonomy · MediumDecision Impact · IndividualLevel · Mid Level

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • ensure adherence to internal policies, regulatory requirements, and industry standards
  • identify areas for improvement
  • assess risk
  • drive operational excellence
Typical background
experience in a dynamic team environment

Skills & requirements

Required

Evaluating And Testing Operational ProcessesAdhering To Internal Policies, Regulatory Requirements, And Industry StandardsIdentifying Areas For ImprovementAssessing RiskDriving Operational Excellence

Preferred

Experience In A Fast-paced Environment

Stack & domain

Quality AssuranceComplianceMonitoringTestingAttention To DetailProblem SolvingTeamworkDebt Recovery

About the role

Original posting from Bhg Inc via Lever

Join our dynamic team at CCMR3, where we specialize in providing exceptional debt recovery solutions while prioritizing empathy and integrity. As a leading firm in the industry, we are committed to upholding the highest standards of ethical conduct while delivering results for our clients. We are currently seeking talented individuals to join our dynamic team and contribute to our mission of changing the face of the Debt Recovery industry through our Rethink, Reimagine, and Recover philosophy. If you are driven, innovative, and thrive in a fast-paced environment, we invite you to explore the opportunities available with us.

Job Overview:

The Quality Assurance Monitoring & Testing Analyst is an essential figure in the Quality Assurance and Compliance department of CCMR3, ensuring high quality and regulatory compliance.  The Monitoring & Testing Analyst is responsible for evaluating and testing operational processes to ensure adherence to internal policies, regulatory requirements, and industry standards. This role plays a critical part in the Quality Assurance team, helping to identify areas for improvement, assess risk, and drive operational excellence through consistent monitoring, testing and reporting, and collaborative Management Action Plans (MAPs).

Source: Bhg Inc careers (Lever)

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