Rack Product Engineer, AI Rack Infrastructure - Stargate

Openai
Remote
Remote

Why this role

Pace
Steady
The role requires a fast-paced approach, as evidenced by the need to support rapid infrastructure deployment at a global scale and the involvement in New Product Introduction (NPI) activities, indicating a constant cycle of development and deployment.
Collaboration
High
Collaboration is a cornerstone of the role, as the Rack Product Engineer must work closely with various teams including engineering, manufacturing, suppliers, and datacenter operations, as well as external partners, to ensure rack systems are built to specification and deployed efficiently.
Autonomy
Medium
This role demands a high level of autonomy, as the Rack Product Engineer is expected to own the technical definition and lifecycle management of rack infrastructure, making critical decisions that impact the design, manufacturing, and deployment of rack systems.
Decision Impact
Company
Decisions made by the Rack Product Engineer have a significant impact on the performance, reliability, and operational needs of OpenAI’s compute platforms, as they are responsible for driving rack architecture decisions and resolving field issues.
Role Level
Team Lead
The complexity of the role is high, given the need to manage the entire lifecycle of rack infrastructure from design to deployment, including technical definition, manufacturability, and operational reliability, across a global network of data centers.

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • optimized rack systems
  • on-time delivery
  • global deployment
Typical background
mechanical engineeringmanufacturing engineeringdatacenter operations

Transferable backgrounds

  • Coming from Hardware Product Engineer
    Technical Definition · Manufacturing Readiness
    The experience in defining technical specifications and ensuring manufacturing readiness in a hardware product engineering role directly aligns with the responsibilities of a Rack Product Engineer at OpenAI.
  • Coming from Datacenter Infrastructure Engineer
    System Integration · Operational Reliability
    A background in datacenter infrastructure engineering provides the necessary skills in system integration and ensuring operational reliability, which are crucial for the Rack Product Engineer role.

Skills & requirements

Required

Hardware DesignManufacturing ReadinessTechnical ManagementCross-functional Collaboration

Preferred

AI Infrastructure Knowledge

About the role

A Rack Product Engineer at OpenAI is responsible for overseeing the technical development and lifecycle performance of rack infrastructure, ensuring that the systems are not only reliable and scalable but also seamlessly integrated into the global data center network, making this role ideal for someone with a strong background in hardware engineering and a knack for problem-solving complex technical issues.

Original posting from Openai via Ashby

ABOUT THE TEAM

OpenAI, in partnership with our capital and technology partners, is building a global network of advanced datacenters to support the most demanding AI workloads. The Industrial Compute team ensures that datacenter infrastructure systems are designed, manufactured, and deployed with exceptional reliability, scalability, and performance.

We work closely with engineering teams, manufacturing partners, construction teams, and datacenter operations to ensure rack systems are built, validated, and deployed efficiently across our rapidly expanding global infrastructure footprint.

Our work spans product definition, design validation, manufacturing readiness, and field deployment—ensuring that rack infrastructure supports the performance, reliability, and operational needs of OpenAI’s compute platforms.

ABOUT THE ROLE

We are seeking an experienced Rack Product Engineer to own the technical development, manufacturing readiness, and lifecycle performance of rack infrastructure deployed across OpenAI’s datacenters. They are the overall engineering subject matter expert for managing, test, quality, and manufacturing engineering responsible for scaling manufacturing operations and meeting on time delivery.

This role sits at the intersection of hardware design, manufacturing, supplier engagement, and datacenter deployment. You will work closely with compute, mechanical, power, and networking teams to define rack architectures and ensure they are manufacturable, scalable, and operationally reliable.

You will partner with contract manufacturers and suppliers to ensure rack systems are built to specification, while also working internally to drive design improvements, resolve field issues, and support rapid infrastructure deployment at global scale.

Travel

Domestic and international travel as needed (estimated 30%) to manufacturing sites, supplier facilities, and datacenter deployments.

KEY RESPONSIBILITIES

  • Own the technical definition and lifecycle management of rack infrastructure deployed across OpenAI datacenters.
  • Drive rack architecture decisions across mechanical structure, power distribution, cooling interfaces, and compute/network integration.
  • Translate system requirements into manufacturable rack-level designs capable of supporting large-scale global deployment.
  • Partner with design and manufacturing teams to ensure rack systems are optimized for manufacturability, assembly, serviceability, and datacenter installation.
  • Support New Product Introduction (NPI) activities including prototype builds, pilot runs, and ramp-to-volume readiness.
  • Collaborate with rack manufacturers and component suppliers to ensure production builds meet design intent and deployment schedules.
  • Serve as the primary technical interface between OpenAI engineering teams and manufacturing partners.
  • Investigate and resolve rack-related issues encountered during manufacturing, integration, and datacenter deployment.
  • Lead cross-functional root cause analysis and drive design or process improvements to prevent recurring issues.
  • Partner with datacenter construction and operations teams to support deployment readiness, factory and site acceptance testing, and field issue resolution.
  • Coordinate with engineering, sourcing, manufacturing, and operations teams to align rack development with global infrastructure deployment schedules and maintain critical product documentation.

MINIMUM QUALIFICATIONS

  • 10+ years of experience in hardware product engineering, system integration, manufacturing engineering, or datacenter infrastructure engineering.
  • Bachelor's degree in Mechanical Engineering, Electrical Engineering, Systems Engineering, or a related field (or equivalent experience).
  • Experience developing and deploying rack-level infrastructure for compute systems or datacenters.
  • Demonstrated ability to drive cross-functional technical programs from concept through manufacturing and deployment.
  • Strong analytical and problem-solving skills with experience resolving complex hardware integration issues.

PREFERRED QUALIFICATIONS

  • Experience with hyperscale datacenter infrastructure or large-scale compute deployments.
  • Deep familiarity with rack architectures, liquid cooling, power distribution systems, and compute integration.
  • Experience working with ODMs, JDMs, or contract manufacturers.
  • Knowledge of design for manufacturing (DFM) and design for assembly (DFA) principles.
  • Experience supporting NPI programs and hardware ramp-to-volume production.
  • Lean Six Sigma or equivalent process improvement training.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.

OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Source: Openai careers (Ashby)

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