Note: The job is a remote job and is open to candidates in USA. OHSU School of Dentistry is a leading public academic health center focused on health and science innovation. They are seeking a Business Intelligence Analyst to support the use of data and information in enhancing decision-making across various domains within the organization.
Responsibilities
- Collaborates with business partners across all OHSU mission areas to understand workflows, clarify information needs, and analyze how BI systems support those processes
- Communicates effectively to gather requirements, translate business needs into actionable specifications, and support integration of data across clinical, research, educational, and administrative domains
- Serves as an advocate for end users by interpreting feedback, balancing customer needs, and contributing to improvements in BI products and workflows
- Demonstrates clear, timely, and professional communication with customers and mentors
- Accurately captures business requirements and aligns solutions with organizational priorities and BI standards
- Builds strong partnerships with peers and business users, contributing to a collaborative, transparent project environment
- Performs system and business analysis to support the design of BI solutions within the CANDID environment
- Conducts detailed technical analysis to ensure data availability, accuracy, and proper integration within BIAA-supported data warehouses and BI systems
- Contributes to solution design and development activities under the mentorship of senior team members
- Produces high‑quality analysis that supports efficient solution design and informed decision‑making
- Ensures BI solutions follow OHSU’s methodology, governance, security, and reporting standards
- Demonstrates growing technical proficiency and applies best practices consistently
- Performs data validation and quality assurance by defining test scripts, evaluating data quality, testing application functionality, and validating BI reports
- Thoroughly tests functionality and identifies issues early, ensuring BI tools deliver accurate and complete information
- Communicates testing outcomes clearly to ensure accuracy, completeness, and reliability of BI data and outputs
- Responds promptly and professionally to support requests, demonstrating sound judgment and user‑focused problem‑solving
- Provides BI reporting customer support, including issue resolution, iterative refinement of operationalized products, and responsiveness to end‑user needs
- Contributes to long‑term system stability through consistent maintenance practices and attention to data integrity
- Attend classes, seminars and other training forums as appropriate and as directed by supervisor
- This position may perform other duties as directed by ITG management
Skills
- Bachelor's degree in computer science, a related field, or a clinical field and one year work related experience in the information technology field or a combination of clinical or operational healthcare environments; OR
- Associate's degree in computer science, a related field, or a clinical field and two years' work related experience in the information technology field or a combination of clinical or operational healthcare environments; OR
- Three years' work related experience in the information technology field or a combination of clinical or operational healthcare environments; OR
- Equivalent combination of education and experience where one year of experience will be substituted for an Associate's degree and two years of experience will be substituted for a Bachelor's degree
- One year or more of experience as Data Analyst, Data Engineer, or BI Developer (or equivalent classification)
- One year or more of experience writing SQL to query relational databases
- Experience with facilitating requirements gathering sessions and documenting requirements
- Experience conducting formalized testing and validation of systems/processes
- Ability to gather, interpret, and document business requirements
- Experience participating in BI initiatives from concept through implementation
- Knowledge of BI tool fundamentals and core reporting concepts
- Ability to read, write, and maintain basic SQL code to support data analysis
- Experience creating and executing formal test plans and test scripts
- Ability to conduct thorough testing and validation, including documenting results and communicating findings clearly
- Strong written and verbal communication skills
- Exceptional customer service skills in written, in‑person and phone interactions
- Excellent interpersonal skills with the ability to resolve conflicts and facilitate problem‑solving
- Effective presentation, facilitat