Remote- Systems Engineering -

Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. Act as technical lead for the Sustaining Engineering team in the Infra::Machines::Support server hardware, cabling, and networking hardware throughout its operational lifecycle. Monitor the #machines channel and MACHINES JIRA project for issues and drive them to resolution

Participate in 24/7 on-call rotation with other members of the team

Act as Tier 2 escalation for Datacenter Operations (DCOPS) and Cloud Operations (CloudOps) regarding hardware and firmware components

Develop and maintain standards and practices for DigitalOcean hardware operations

Work closely with the Qualification team, Firmware team, Fleet Lifecycle Engineering team (FLE), Foresight team, and Infrastructure Services team to resolve issues in tooling, firmware packages, hardware components, and other operational concerns

Help with development of tooling and associated runbooks to address gaps in operational capabilities around hardware and firmware operations. Coordinate with Ops teams on monitoring thresholds, failure modes and alerting

Raise the quality bar in the delivery of our cloud infrastructure by identifying industry best practices and working to adopt them

Technical Degree (BS Computer Science/Engineering) or equivalent practical experience

Hands-on experience operating a cloud infrastructure at mid-tier scale or better

Strong knowledge in troubleshooting techniques, Python and BASH. This is a remote role

You’ll be part of a cutting-edge technology company with an upward trajectory, simplifying cloud and AI so builders can focus on creating software that changes the world.

We are a high-performance organization that challenges you to think big. Resources are provided for growth, including conferences, training, and LinkedIn Learning.

We care about your well-being. Competitive salary, potential bonuses, and equity compensation including an Employee Stock Purchase Program.

We do not discriminate on the basis of race, religion, color, ancestry, national origin, sex, sexual orientation, gender identity or expression, age, disability, or military service.

Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching.

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