Reporting and Analytics Manager

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

Leads in data auditing and utilizes expertise to develop and implement recommendations and processes.

Responsibilities

Data Exploration

Explores data within multiple files to determine trends, correlations and causal relations between variables

Recommends best practices or processes

Ad Hoc Reporting

Creates and manages complex ad hoc reports, using insights from data exploration to build comprehensive reports with visualizations and insights

Client Management

Reaches out to client(s) to clarify requests

Makes recommendations of what data should be explored and debriefs with client to explain data insights and confirm report

Analytics Coaching

Explains data to clients and prepares them to present data and answer complex questions

Data Audit and Cleansing

May perform periodic audits of data within business systems/platforms

Leads follow-up checks to ensure data quality and accuracy

Scheduled Reports

Downloads required data and creates pre-defined reports as per defined schedule

Delivers reports to stakeholder group and answers questions pertaining to the report

Customer Care (For employees working in Customer Care and Experience)

Supports accounts with medium to high complexity

Qualifications

5+ years related experience preferred

Bachelor's degree or equivalent in Statistics, Mathematics, Economics, Finance, Data Science, or relevant engineering discipline preferred

This posting is a new position within our organization.

Targeted pay range for this position by location:

Canada - Toronto Office (TRO): 112,000 - 162,000 CAD per year

United States - Dallas Infomart Office (DAI): 103,000 - 155,000 USD per year

Poland - Warsaw Office (WAO): 192,000 - 317,000 PLN per year

The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically. Individual pay is based on additional factors including job‑related skills, experience, and relevant education and/or training. Base pay only; bonus, equity, and benefits are additional.

Equinix Benefits

As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient.

US Benefits:

Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members.

Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future.

Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.

Canada Core Benefits:

Insurance: You may enroll in healthcare coverage that complements the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members.

Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA).

Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and may change at Equinix discretion.

Core Benefits – Pension:

You will be enrolled in the employee capital plan or pension, known as PPK, a contributory pension scheme for you and your employer to save funds intended for withdrawal on retirement.

Private Medical Insurance:

You may enroll yourself and eligible dependents in Private Medical Insurance (PMI) for greater choice, flexibility, and access to specialist care for short‑term illness or injury.

Life and Accident Insurance:

Equinix provides Life and Accident Insurance cover for its employees which you can enroll in.

Other Benefits and Perks:

Employees have the option to select and use from a wide range of other benefits including: Annual Leaves, Flex Wallet (flexible spending account), Multi-sport Card, Lunch Pass Card, Discount Portal, statutory allowances and reimbursements (remote working, corrective glasses reimbur