Retail Store Assistant Manager

Cscgeneration 2
Palo Alto, US
On-siteCareer-pivot friendly

Who this role is best for

Best suited to mid-level retail professionals with outdoor industry passion working in a fast-paced team environment.

Best fit for

  • Retail professionals with outdoor activity passion and leadership experience
    — “passionate about the outdoors and have experience in retail management”
  • Candidates who thrive in collaborative, fast-paced operational roles
    — “a big role within a fast-paced team”
  • Individuals with strong customer service orientation and team coordination skills
    — “excellent communication and customer service skills”

Things to consider

  • Role involves significant operational responsibilities beyond standard retail tasks
    — “above and beyond the day-to-day responsibilities”
  • Position requires direct reporting to store manager with limited autonomy
    — “This position will report into the Retail Store Manager”

How to stand out

  • Quantify past retail leadership impacts like team performance or customer satisfaction
    — “assist our Retail Manager in the daily operations”
  • Prepare examples of resolving complex customer service scenarios
    — “superior shopping experience”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · TeamLevel · Mid

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • assist in daily operations of retail store
  • provide excellent customer service
Typical background
retail assistant managercustomer service representative

Skills & requirements

Required

Retail ManagementCustomer ServiceCommunication

Preferred

Outdoor Activities Knowledge

Stack & domain

Retail ManagementCustomer ServiceCommunicationInterpersonal SkillsOutdoor ActivitiesBrick-and-mortar Retail Store OperationsPassion For Outdoor ActivitiesTeamworkOwnershipAccountabilityBias Toward ActionCuriosityHands-on With New TechShowing WorkFounder MindsetHigh-autonomy EnvironmentRetailBrick-and-mortar

About the role

Original posting from Cscgeneration 2 via Lever

At Backcountry, our mission is to connect people to their passions. Our five online stores—Backcountry, Level Nine Sports, Competitive Cyclist, MotoSport, and SteepandCheap—aim to supply our customers with the gear, knowledge, and inspiration necessary to get out there and chase down life’s greatest moments. We do this by providing the biggest and best assortment of premium outdoor products, a superior shopping experience, personalized Gearhead expertise, lightning-fast and accurate fulfillment, and inspirational, informative, and community-centered content. 

The ideal candidate should have a passion for outdoor activities and possess excellent communication and interpersonal skills. 

Backcountry is seeking a highly motivated and organized Retail Store Assistant Manager to assist our Retail Manager in the daily operations of our brick-and-mortar retail store. The ideal candidate will be passionate about the outdoors and have experience in retail management, as well as excellent communication and customer service skills.  

This role is challenging – above and beyond the day-to-day responsibilities, you’ll have a big role within a fast-paced team.   

This position will report into the Retail Store Manager.

Source: Cscgeneration 2 careers (Lever)

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