RFP Program Manager

ABOUT ONE PASS

One Pass is redefining how people engage with health, wellness, and everyday living. Through a comprehensive engagement and loyalty platform, we empower millions of members to live healthier, more connected lives. Backed by deep partnerships across healthcare and supported by a culture of innovation, cross‑functional collaboration, and relentless curiosity, One Pass is scaling rapidly and shaping the future how people lead healthier, fuller lives.

About the Role

We’re looking for an experienced RFP Program Manager to build, scale, and own the end-to-end execution of RFPs and customer questionnaires in a fast-moving, growth-oriented environment. This is a foundational role focused on establishing scalable processes, implementing and optimizing an RFP management system, and defining proposal best practices from the ground up to support revenue growth through accurate, compelling and timely responses.

In this role, you’ll work cross-functionally with Sales, Product, Legal, Finance, Security, and Enablement partners to bring clarity, structure, and quality to complex inputs—while balancing a dynamic pipeline and evolving organizational processes.

Key Responsibilities

• Own and build the full RFP lifecycle from intake through submission, ensuring accuracy, compliance, and on-time delivery.

• Implement and leverage an RFP management system to manage content, coordinate contributors, and maintain version control.

• Write, edit, and assemble clear, concise, customer-ready proposal responses aligned with brand voice and go-to-market messaging.

• Synthesize technical, legal, security, and commercial inputs into cohesive, well-structured and persuasive answers.

• Drive cross-functional collaboration by setting timelines, defining ownership, and keeping stakeholders aligned throughout the process.

• Develop, maintain, and continuously improve proposal content libraries, templates, and standardized responses.

• Perform rigorous quality reviews to ensure submissions are complete, consistent, and error-free.

• Capture feedback and iterate on proposal workflows, tooling and content as RFP volume and complexity scale.

About You

You’re highly detail‑oriented, an exceptional writer, and comfortable managing multiple workstreams in a fast‑paced environment. You thrive in build‑mode—bringing structure where it doesn’t yet exist—and are confident creating clarity amid ambiguity. You communicate effectively with diverse stakeholders, maintain a high bar for quality and accuracy, and take pride in delivering polished, customer‑ready work under pressure. You enjoy collaborating across teams and are energized by improving processes as you go.

Required Qualifications

• Bachelor’s degree or equivalent practical experience.

• 2–5 years of experience in RFP management, proposal coordination, sales operations, or a related role.

• Exceptional written communication skills, including writing, editing, and proofreading customer-facing content.

• Strong attention to detail with the ability to manage multiple deadlines in a dynamic environment.

• Experience using RFP or proposal management tools.

• Demonstrated ability to collaborate cross-functionally and drive work forward in a fast-paced, evolving organization.

Preferred Qualifications

• Experience in B2B environments, particularly SaaS, healthcare, fintech, or other regulated industries.

• Familiarity with security, compliance, privacy, or regulatory questionnaires.

• Experience working in startup or high-growth organizations, ideally in roles that required building or evolving processes.

• Exposure to CRM platforms (e.g., Salesforce) and close collaboration with go-to-market teams.

Work Location & Eligibility

One Pass Solutions, Inc. offers a flexible work environment. We operate as a hybrid company in the Minnesota–St. Paul Twin Cities area, where team members are expected to work in-office three days per week. We also support remote work across a number of U.S. states.

We are currently able to employ individuals who reside in the following states:

Arizona, California, Colorado, Connecticut, Delaware, Florida, Georgia, Illinois, Kansas, Maryland, Massachusetts, Michigan, Minnesota, Montana, Nevada, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Tennessee, Texas, Virginia, Washington, D.C.

Please note: At this time, we are unable to employ individuals residing outside of these jurisdictions.

One Pass Solutions, Inc. commits to provide a work environment free of discrimination and harassment, as well as equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. You may view all of One Pass Solutions, Inc.’s recruiting notices here https://docs.google.com/document/d/1stgTyTYSFhOhONK82c7A1st72fj2wVUAQekpnN4UCFk/edit?usp=sharing, including our EEO policy, recruitment agency policy, recruitment scam notice, and important E-Verify information.