Risk Analytics Manager

Risk Analytics Manager

Department: Operational Risk

Employment Type: Permanent - Full Time

Location: Head Office, Chelsea House

Reporting To: Grant Shipway

Description: The Risk Analytics Manager will play a pivotal role in identifying, analysing, and mitigating operational risks across the business using data‑driven insights. Working closely with internal stakeholders across departments such as Supply Chain, Digital, Stores, and Finance, you’ll develop and maintain dashboards, risk indicators, and reporting frameworks that enhance our ability to manage risk in a rapidly evolving retail environment.

Responsibilities

Lead the design and implementation of operational risk data analytics strategies.

Develop and maintain key risk indicators (KRIs), dashboards, and reporting tools to monitor operational risks across the business.

Partner with business units to identify emerging risks and provide insights through data.

Conduct deep‑dive risk analyses to uncover patterns, root causes, and trends.

Support incident reporting and loss data management processes, ensuring data accuracy and integrity.

Collaborate with IT and Data teams to ensure appropriate data governance and accessibility.

Contribute to the continuous improvement of the risk management framework, policies, and procedures.

Provide training and support to teams across the business on using data to understand and manage operational risk.

Essential Requirements

Proven experience in risk analytics, data analysis, or business intelligence within a retail, FMCG, or fast‑paced consumer environment.

Strong proficiency in data visualisation and analytics tools (e.g. Power BI, Tableau, SQL, Python, or similar).

Excellent understanding of operational risk concepts and frameworks.

Experience working with large, complex datasets from varied sources.

Strong communication skills, with the ability to translate technical insights into business‑friendly language.

Analytical mindset with a problem‑solving approach.

Desirable Requirements

Experience in fashion retail or eCommerce.

Knowledge of GRC systems or operational risk tools.

Familiarity with enterprise resource planning (ERP) and retail platforms.

Equalities, Diversity and Inclusion

River Island is committed to equality of opportunity and welcomes applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio‑economic background, religion and/or belief. We consider flexible working requests for all roles unless operational requirements prevent otherwise.

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