Risk Management and Compliance - Know Your Customer Policy - Senior Associate

Description

Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As a Senior Associate in the risk management and compliance team, you will take on the role of Policy Lead for our Know Your Customer (KYC) program within the Global Financial Crimes Compliance team. You will own the governance cadence, management, and completion of KYC policy changes and annual reviews while also developing and leveraging subject-matter expertise of the Firm's KYC program to liaise with stakeholders across various lines of business on KYC matters. Working across lines of business (LOBs) and alongside Money Laundering Reporting Officers (MLROs), you will work to strengthen our KYC Program by assessing requirements and sustaining compliance with legal and regulatory expectations.

Job responsibilities

• Define, maintain, and communicate KYC Program requirements.
• Manage and execute KYC policy changes, which includes assessing policy change proposals, providing independent credible challenge, drafting final KYC policy changes, and managing associated timelines
• Act as accountable partner to Global Financial Crimes Compliance (GFCC) LOB teams, MLROs, and provide credible challenge to lines of business. Resolve program and policy interpretation issues, escalate as needed, and drive durable resolution.
• Independently review, socialize, and complete Annual Reviews of existing KYC policies and requests.
• Maintain program governance discipline; track milestones and deliverables, proactively escalate overdue items, and drive on‑time, audit‑ready outcomes.
• Produce executive‑ready reporting and metrics that enable timely decisions and highlight trends, issues, and risks.
• Coordinate across time zones; tailor communications for senior stakeholders and build alignment on priorities.
• Partner closely with key stakeholders across the Firm to ensure consistent interpretation of KYC requirements.
• Strengthen and continuously improve standards for the KYC program in partnership with key stakeholders.

Required qualifications, capabilities, and skills

• Bachelor's degree required
• 3 years of experience in Anti-Money Laundering (AML)/Bank Secrecy Act (BSA)/KYC compliance or in risk, compliance, or control roles.
• Hands‑on experience in policy writing, project management, and risk management program governance within compliance or operational risk.
• Strong risk and controls mindset with high attention to detail and ensures governance discipline.
• Demonstrated end‑to‑end ownership and structured change delivery; prioritizes multiple workstreams and meets deadlines.
• Excellent written and verbal communication with strong organization and documentation skills.

Preferred qualifications, capabilities, and skills

• Experience working across time zones, facilitating global governance calls, and coordinating deliverables across regions.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran s