Risk Strategist, Escalations - USDS

Responsibilities

About the Role

As the Risk Strategist for USDS JV escalations within our Trust & Safety team, you will play a critical role in identifying, investigating, and mitigating risks on our platform. Leveraging your expertise in Trust & Safety, you will conduct root cause analyses, detect emerging risk patterns, and collaborate closely with cross-functional partners to implement immediate containment measures and inform long-term prevention strategies. Your analytical rigor and domain knowledge will help safeguard the integrity of our platform and enhance user trust.

Key Responsibilities

• Investigate Trust & Safety escalations, platform abuse trends, and systemic risks through structured analysis and RCA methodologies.
• Identify root causes of high-impact issues and propose both short-term containment measures and longer-term improvements.
• Collaborate directly with USDS risk containment and global teams across Risk Response, Policy, Product, Engineering, and Operations to ensure timely tracking & implementation of containment measures and prevention strategies.
• Generate clear, actionable insights and reports to inform decision-making at various organizational levels, including leadership.
• Support the development and refinement of risk detection methodologies and best practices for analysis and containment efforts for the US-market and teams.
• Monitor the effectiveness of implemented solutions, track key risk metrics, and recommend adjustments as necessary.
• Stay up-to-date with evolving Trust & Safety risks and industry trends to proactively identify new threats.
• Communicate complex analytical findings effectively to both technical and non-technical stakeholders.

Qualifications

Minimum Qualifications

• 4+ years of experience in Trust & Safety, Risk Analysis, Fraud Prevention, or Investigations within a tech platform, consulting firm, or regulatory environment.
• Strong analytical skills with proficiency in data querying and visualization tools (e.g., SQL, Excel, Tableau, Python, or similar).
• Deep understanding of the Trust & Safety risk lifecycle, including detection, containment, and prevention.
• Experience conducting root cause analysis and translating findings into actionable recommendations.
• Proven ability to collaborate cross-functionally with Risk Response, Policy, Product, Engineering, and Operations teams.
• Excellent written and verbal communication skills, with the ability to present complex data insights clearly.
• Detail-oriented, proactive, and able to manage multiple priorities in a fast-paced environment.

Preferred Qualifications

• Familiarity with machine learning or automated risk detection systems applied in Trust & Safety.
• Experience working in a global or regional Trust & Safety team.
• Ability to adapt quickly to evolving risks and operational challenges.
• Strong problem-solving skills and resilience in managing the emotional demands of Trust & Safety work.

Trust & Safety

Content that this role interacts with includes images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. Hence, it is possible that this role will be exposed to harmful content on a daily basis.

TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.

We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

About USDS

TikTok USDS Joint Venture LLC is dedicated to the safety and security of millions of Americans who create, discover, and connect with what they love on the apps we operate. The Joint Venture has been established in compliance with the Executive Order signed by President Trump on September 25, 2025. Our foundation is a comprehensive data privacy and cybersecurity program we operate under defined safeguards to protect national security and secure U.S. user data, apps and the algorithm. We safeguard the U.S. content ecosystem, holding decision-making authority for trust and safety policies and moderation. USDS Joint Venture helps ensure Americans can continue to express their creativity, discover new hobbies and interests, and build thriving communities and businesses on a global scale.

On-site presence across teams allows the company to op