Are you someone who enjoys solving problems, digging into data, and figuring out why things fail? As an Assistant Quality Engineer (RMA), you’ll play a key role in improving product quality by investigating returned products, working with global suppliers, and turning insights into real improvements.
This is a great opportunity to grow your career in quality engineering while gaining hands-on experience in failure analysis, supplier collaboration, and continuous improvement.
What You’ll Do
- Manage RMA processes and track returned materials from start to finish
- Investigate product failures and coordinate analysis with suppliers
- Identify defect trends and help drive corrective actions
- Develop KPIs, reports, and dashboards to support quality decisions
- Collaborate with engineering, production, and suppliers to improve product reliability
- Support continuous improvement and quality initiatives
What We’re Looking For
- Education: Secondary education required; technical or engineering degree/diploma preferred
- 2+ years of experience in quality, RMA, manufacturing, or a related field
- Strong problem-solving mindset and curiosity about root cause analysis
- Comfortable working with data and reporting tools (Excel required)
- Strong communication and teamwork skills
- Organized, detail-oriented, and adaptable in a fast-paced environment
- English proficiency is an advantage
Why You’ll Love This Role
- Real impact: Your work directly improves product quality and customer satisfaction
- Skill development: Build expertise in failure analysis, supplier quality, and data-driven decision-making
- Cross-functional exposure: Work closely with engineering, production, and global partners
- Career growth: Strong foundation for progressing into Quality Engineer roles
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