SaaS Support Engineer — AI & SRE Ops

A leading global marketing company is looking for a Product Support Engineer in Chicago, Illinois. In this role, you will manage post-production support and enhance the client experience for Epsilon PeopleCloud products. Key responsibilities include troubleshooting and resolving customer issues and collaborating with various functions within the company. The ideal candidate will have a Bachelor's Degree in a relevant field, at least 2 years of product support experience, and strong abilities in SQL, AWS, and Python scripting. Competitive salary and benefits including flexible time off and health coverage are offered.

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