Aimed at senior sales leaders who thrive in contact center environments and can coach teams to meet targets in a hybrid work setting.
Derived from job-description analysis by Serendipath's career intelligence engine.
Original posting from Deliveroo via Ashby
Sales Development Representative Team Leader (French Speaking) - 12 months FTC
Manchester based
The Team
The Small Medium Business (SMB) teams are responsible for Deliveroo's relationships with
thousands of independent restaurant and retail partners that operate on the Deliveroo
marketplace in several markets across Europe, ensuring that they continue to grow and
operate. The SMB team spans the full life-cycle of partner interactions from initial acquisition,
onboarding, reactive support and proactive account management.
The Role
As Sales Team Leader you will be responsible for leading and managing a team of Sales
Development Representatives (SDR's) focused on generating new restaurant sign-ups to
join the Deliveroo platform.
You will ensure that the team provides a positive and seamless partner experience whilst on
boarded onto the platform. This role is important to ensuring we continue to grow and enable
even more SMB partners to get the very best out of our platform.
Hours of work will be Monday to Friday, 9am-5:30pm. This is a hybrid role, working in the
Manchester office 3 days a week.
What you'll do
● Manage SDRs to lead quality partner acquisition, generate new sales opportunities,
and ensure relevant utilisation of Salesforce to track pipeline
● Identify the development areas of SDR's, provide coaching sessions to lead
efficiency and enhance the performance of the SDR team
● Work with our Regional Sales Teams to share market knowledge that enables us to
work together to maximise the sales opportunities in any given area
● Execute campaigns adhering to relevant contact strategies that deliver important
performance metrics, including sales outcomes, restaurant experience and
qualitative results
● Produce ongoing sales reports with sound analysis into performance ensuring clear
action plans are built
● Attend and contribute to weekly and stakeholders meetings to provide updates on
team performance and progress
● Act an inspirational role model
Who you are
This is a fast-paced role which will require you to enjoy working in a target-based
environment. You will be passionate about both people leadership and delivering results,
along with being able to handle objections.
The required skills include:
● 2+ years experience in a Sales Leadership role
● Clear evidence of producing results in a Contact Centre environment
● Ability to guide partners through effective negotiation
● The desired experiences include:
● Experience working with SalesForce system for customer enhancement
● Experience using and maintaining High Velocity Sales
● Experience in identifying process improvements in pipeline management and finding incremental improvements in a high performing team
Workplace & Diversity
At Deliveroo we know that people are the heart of the business and we prioritise their
welfare. We offer a wide range of great benefits in areas including health, family, finance,
community, convenience, growth, time away and relocation.
We believe a great workplace is one that represents the world we live in and how beautifully
diverse it can be. That means we have no judgement when it comes to any one of the things
that make you who you are - your gender, race, sexuality, religion or a secret aversion to
coriander. All you need is a passion for (most) food and a desire to be part of one of the
fastest growing startups in an incredibly exciting space.
Source: Deliveroo careers (Ashby)