Sales Engineer (Customer Success)

Datadog
Seoul, KR
HybridCareer-pivot friendly

Who this role is best for

Best suited to mid-level technical sales professionals with DevOps/SRE experience who thrive in high-velocity environments and enjoy hybrid office culture in Seoul.

Best fit for

  • Technical sales professionals with hands-on DevOps monitoring experience and presentation skills.
    — “Minimum 2+ years in Sales Engineering, Solutions Engineering along with either DevOps/SRE, or Platform Engineering
  • Candidates comfortable delivering technical presentations and collaborating across teams.
    — “Comfortable and confident in delivering technical presentations/demos
  • Individuals who enjoy solving diverse technical challenges in customer life cycles.
    — “Think creatively and help resolve the wide variety of technical challenges

Things to consider

  • Hybrid work arrangement requires in-office presence in Seoul.
    — “Enjoys a hybrid office culture and spending time in-person at our Seoul office
  • Up to 25% travel commitment expected.
    — “Able to travel up to 25% of the time

How to stand out

  • Highlight specific instances where you bridged technical and sales teams.
    — “Partner with the sales and customer success teams to articulate the overall Datadog value proposition
  • Demonstrate your ability to learn and apply new technologies quickly.
    — “Continually learn new technology to build competitive knowledge, technical skill, and credibility
  • Showcase experience with DevOps monitoring tools and cloud architecture.
    — “Knowledgeable and experienced with DevOps monitoring, cloud architecture tools
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · TeamLevel · Mid

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • articulate Datadog value proposition
  • build competitive knowledge
  • deliver product and technical presentations
  • collaborate on feature requests
  • resolve customer concerns
Typical background
2+ years in Sales Engineering, Solutions Engineering along with either DevOps/SRE, or Platform Engineering

Skills & requirements

Required

Sales EngineeringDevOpsCloud ArchitectureTechnical PresentationsCustomer SuccessTechnical EvaluationsProduct DemonstrationsFeature RequestsTechnical ChallengesHybrid Office CultureKorean Proficiency

Preferred

Native-level Korean Proficiency

Stack & domain

DevOpsSREPlatform EngineeringCloud ArchitectureModern Web DevelopmentCollaborationCreativityCloud

About the role

Original posting from Datadog

Datadog Sales Engineers help qualify and close opportunities with customers and partners. You will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs). Sales Engineers have a voice with the product team to help prioritize features based on input from customers, competitors, and partners. Additionally, you will work with various teams to resolve customer concerns, escalate bug issues, and serve as an ambassador for our brand. If you want to join a friendly, passionate team with limitless potential, we’d love to meet you!

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

Partner with the sales and customer success teams to articulate the overall Datadog value proposition, vision and strategy to customers

Continually learn new technology to build competitive knowledge, technical skill, and credibility

Deliver product and technical presentations with broad range of potential and existing clients

Have a direct line of communication with the product team to collaborate on feature requests

Help clients try and onboard the product and assist when they run into roadblocks. 

Think creatively and help resolve the wide variety of technical challenges that may  occur during the overall customer’s  life cycle

Who You Are:

Minimum 2+ years in Sales Engineering, Solutions Engineering along with either DevOps/SRE, or Platform Engineering 

Knowledgeable and experienced with DevOps monitoring, cloud architecture tools, and modern web development

Thrives in a high velocity environment demonstrating experience with juggling a high number of concurrent engagements of varied size and complexity

Enjoys collaborating and teaming with others

Comfortable and confident in delivering technical presentations/demos

Native-level Korean proficiency (written and spoken) is required, as you will be communicating directly with customers in Korea

Able to think creatively about a wide variety of challenges. You're going to find new things every day

Enjoys a hybrid office culture and spending time in-person at our Seoul office.

Able to travel up to 25% of the time

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth: 

Best-in-breed onboarding

Generous global benefits

Intra-departmental mentor and buddy program for in-house networking

New hire stock equity (RSUs) and employee stock purchase plan (ESPP)

Continuous professional development, product training, and career pathing

An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

About Datadog: 

Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

Equal Opportunity at Datadog:

Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. 

Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. 

Privacy and AI Guidelines:

Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

Source: Datadog careers

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