Salesforce Developer - Production Support

Bhg Inc
US
Remote

Who this role is best for

Aimed at mid-level Salesforce developers comfortable with rapid issue resolution in a remote production support environment.

Best fit for

  • Developers who thrive in fast-paced troubleshooting roles with AI-assisted tools.
    — “perform effectively in a fast-paced production support environment
  • Candidates with expertise in Salesforce Apex, Flows, and Lightning Web Components.
    — “resolving Salesforce issues across Apex, Flows, Lightning Web Components
  • Technicians skilled in root-cause analysis and sustainable solution design.
    — “accelerate root-cause analysis, solution design, and issue resolution

Things to consider

  • Role requires immediate response to production issues impacting business operations.
    — “rapidly investigating, troubleshooting, and resolving Salesforce issues

How to stand out

  • Showcase specific instances where you resolved complex Salesforce production issues.
    — “resolving production issues, supporting business-critical operations
  • Highlight experience with Copado or similar AI development tools in past roles.
    — “leverage Copado AI and other AI-assisted development tools
  • Demonstrate ability to communicate technical solutions clearly in high-pressure scenarios.
    — “excellent communication, and the ability to perform effectively
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · TeamLevel · Mid

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • resolve Salesforce issues
  • deliver targeted enhancements
  • ensure high-quality fixes
Typical background
production support experience

Skills & requirements

Required

SalesforceApexFlowsLightning Web ComponentsProduction Support

Preferred

Copado AI

Stack & domain

SalesforceProduction SupportPlatform StabilityProduction IssuesBusiness-critical OperationsSystem ReliabilityPerformanceSalesforce IssuesApexFlowsLightning Web Components (lwc)IntegrationsDeclarative AutomationCopado AiAi-assisted Development ToolsRoot-cause AnalysisSolution DesignIssue ResolutionHigh-qualitySustainable FixesTechnical TroubleshootingCommunicationFast-paced Production Support EnvironmentCollaborationProblem SolvingTeamworkOwnershipExecutionReliabilityLeadershipProject ManagementScope DefinitionTimeline ManagementRisk IdentificationMitigationStakeholder AlignmentDelivery Against Defined MilestonesCross-functional StakeholdersHrFinanceLegalItExternal VendorsAlignmentBlockersAnalyticalCross-regional DependenciesCompliance ConsiderationsLocalization RequirementsPartnership

About the role

Original posting from Bhg Inc via Lever

Are you ready to join a growing team that puts a premium on productivity and has an award-winning culture centered around transforming talented employees into effective business leaders? Then BHG Financial is the place for you. 

In 2001, we started with an idea, an opportunity, and $25,000. Back then, our focus was strictly 
on serving those in the medical industry. With healthcare in our heritage, we soon expanded 
to serve high-earning professionals in many 
other industries, providing all with leading-edge financial solutions, including our extensive network of community banks.

Today, BHG Financial has firmly established 
its legacy as a leader in the financial services space. Founded on the philosophy of a better way to borrow, we are dedicated to helping accomplished professionals, small businesses, and institutions build upon their success through innovative financial solutions, a hassle-free process, and personalized concierge service.

Our relentless commitment to the success of our customers is part of what has made BHG Financial thrive. We take a 360-degree view of our customers to tailor the best solutions for their financial aspirations. Today's professionals have multiple sources of income, not just their paycheck. Therefore, it is essential to factor those in when making responsible lending decisions. Our continued focus on data, analytics, and proprietary modeling has enabled faster funding for our customers.  

From business to personal loans to relationships with community banks, the country’s top professionals and business owners rely on us for our exceptional financial solutions and concierge service to continue their success and legacy.    

Who You Are

We are seeking a highly skilled Salesforce Developer to join our Production Support Tiger Team. This role is focused on maintaining platform stability, resolving production issues, supporting business-critical operations, and delivering targeted enhancements that improve system reliability and performance.

As a member of the Tiger Team, you will be responsible for rapidly investigating, troubleshooting, and resolving Salesforce issues across Apex, Flows, Lightning Web Components (LWC), integrations, and declarative automation. You will leverage Copado AI and other AI-assisted development tools to accelerate root-cause analysis, solution design, and issue resolution while ensuring high-quality, sustainable fixes.

This position requires strong technical troubleshooting skills, excellent communication, and the ability to perform effectively in a fast-paced production support environment.

Source: Bhg Inc careers (Lever)

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