Senior Analyst, Portfolio Management

Our Purpose

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.

By living our Purpose, we will make an impact that matters.

• Have many careers in one Firm.
• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Learn from deep subject matter experts through mentoring and on the job coaching

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Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.

What will your typical day look like?

Senior Portfolio Analyst will be responsible for day-to-day management of project activities and must be competent in managing scope, schedule, and quality.

• Exposure to Service Now CMDB, SharePoint administration, Power Apps, Power Automate
• Maintaining the Service Portfolio and Catalog for Deloitte Technology.
• Manage the stakeholder relationship for understanding their process and delivering results
• Collaborate to build Content Management environments (ServiceNow, Sharepoint) for improved communications
• Up-to-date content on websites, and searchable content for audiences of varying skill level
• Developing and performing continuous gap analysis on SharePoint sites to maintain a healthy knowledge space
• Manage work and associated deliverables independently
• Identify, analyze, and drive problems to resolution, handling complex issues simultaneously while effectively communicating across teams
• Effective written and verbal communication as this role involves communication at higher levels of the organization

About the team

Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.

Enough about us, let’s talk about you

Qualifications

• Bachelor’s degree in computer science, Business Administration, Data Analytics, Information Systems, or a related field.
• 4+ years of experience in handling IT projects with experience in data analysis, business analytics, services & products performance reporting within a corporate environment.
• Experience in SharePoint site creation, content management with HTML & JavaScript
• ITIL expertise including extensive experience and knowledge of service portfolio management, service level management.
• Experience in designing custom low-code platforms using Power Apps and developing automated workflows using Power Automate
• Hands-on experience in MS Office Suite tools
• Ability to analyze, understand, and communicate complex ideas across a varied audience
• Ability to broker and/or mediate differing views and needs across stakeholder groups including service consumers and providers