Senior Analyst, Product & Pricing (Finance & Strategy)

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

The Finance Strategy & Analytics team partners with senior leaders across Product, Pricing, and Fintech to inform high-impact decisions that drive durable shareholder value.

We are seeking a Senior Analyst, Product & Pricing (Finance & Strategy) to serve as a strategic thought partner to fintech and product leadership. This role sits at the intersection of finance, analytics, and product strategy, and is responsible for translating complex data into clear, decision-ready insights.

This is not a reporting role. It requires independently framing ambiguous business problems, designing rigorous analytical approaches, and influencing senior stakeholders through structured recommendations.

A day in the life (Responsibilities)

Partner on High-Impact Fintech & Pricing Decisions

• Evaluate fintech unit economics, including margin structure, loss assumptions, customer acquisition efficiency, and lifecycle value.
• Analyze risk tradeoffs and growth efficiency to inform investment and pricing strategy.
• Develop customer growth and revenue projections, including scenario modeling and sensitivity analyses.
• Influence roadmap and pricing decisions through executive-ready analysis and narrative.

Drive Analytical Rigor & Metric Design

• Define and standardize core operating metrics across product and pricing domains.
• Design structured approaches to ambiguous business questions, moving from problem framing to recommendation.
• Validate data integrity and pressure-test assumptions before presenting conclusions.

Elevate Data Infrastructure

• Identify gaps in data architecture that limit strategic insight.
• Partner with Data and Analytics Engineering to uplevel data models and infrastructure, including leveraging complex sources such as credit card fingerprinting to improve customer identity resolution and performance tracking.
• Improve automation and scalability of critical analytics workflows.

Executive Communication & Influence

• Regularly present findings to Director and VP-level stakeholders.
• Translate deep SQL-driven analysis into concise executive narratives.
• Challenge assumptions constructively and influence decision-making with a clear point of view.

What you'll need to thrive (Requirements)

Location Note: We are currently only hiring candidates based in Boston, NYC, or San Francisco. We'd love to have you join us in one of these hubs!

• 5+ years of experience in analytics, finance strategy, product analytics, or other analytically rigorous roles.
• Demonstrated experience influencing product, pricing, fintech, or financial strategy decisions.
• Strong fluency in business modeling, including unit economics, ROI analysis, forecasting, and scenario modeling.
• Advanced SQL expertise; comfortable working across complex, multi-source data environments.
• Experience working within modern BI ecosystems (e.g., Looker, Tableau, Hex, Sigma).
• Experience using Python (Pandas, NumPy) for analytical modeling and data exploration.
• Ability to independently frame ambiguous business problems and translate them into structured analytical approaches.
• Strong judgment in balancing analytical rigor with speed and business context.
• High standards for data accuracy, metric design, and assumption validation.
• Experience navigating new data sources and partnering effectively with Data and Analytics Engineering teams.
• Exceptional written and verbal communication skills, including presenting structured recommendations to senior stakeholders.

Preferred Qualifications

• Experience in fintech, payments, subscription, or transaction-based platform businesses.
• Experience embedded within Finance, Product, or Pricing organizations.

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

#LI-DNI

The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total r