Senior Analytics Manager

Company description

With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our ‘Power of One’ business model, with teams that span multiple disciplines across clients such as Aldi, P&G, Primark, Samsung, Stellantis, and Visa.

We place a huge focus on our People, and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential, and we encourage everyone to make “Brave Plays” in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign’s Best Places to Work for five years in a row, Media Week's Agency of the Year 2025 and one of the Sunday Times Best Places to Work 2025.

Overview

We are hiring a Commerce Analytics & Insights Director to shape how data drives growth at the point of purchase for one of the world’s leading FMCG organisations. Sitting within Publicis Commerce UK, this role brings together digital shelf expertise, strategic thinking and senior client partnership to turn complex analytics into clear commercial action. You’ll operate at the intersection of commerce strategy, content execution and analytics, influencing decisions that directly impact conversion, availability and growth. If you enjoy using insight to create momentum and clarity at scale, this role offers real visibility and influence.

Responsibilities

• Owning digital shelf analytics across content quality, availability, search visibility and execution performance.
• Defining what “good” looks like on the digital shelf, setting clear KPIs, benchmarks and scorecards linked to commercial outcomes.
• Diagnosing why products win or lose online and translating complex data into prioritised, actionable recommendations.
• Connecting multiple data sources to build a holistic view of ecommerce performance and future growth opportunities.
• Leading senior client conversations, clearly explaining insight, trade‑offs and recommended actions.
• Shaping commerce roadmaps by quantifying the commercial impact of shelf improvements and guiding investment decisions.
• Acting as a senior analytics leader within the team, building capability and raising the standard of insight‑led delivery.

Qualifications

• Experience leading digital shelf or ecommerce analytics with a strong focus on commercial outcomes.
• Confidence turning complex data into clear, persuasive recommendations for senior stakeholders.
• Deep understanding of how content, availability and execution influence ecommerce performance.
• Strong analytical capability, paired with sound commercial judgement and strategic thinking.
• Comfort working with data models and forecasts, while staying focused on decisions and impact.
• Clear, inclusive communication skills across written, visual and verbal formats.
• A collaborative mindset, motivated to develop others and shape best practice across teams.

Additional information

Starcom has fantastic benefits on offer to all of our employees, full details of which are shared when you join. This includes the classics like Pension, Life Assurance, Private Medical, as well as Reflection Days, Shared Parental Leave, and spans initiatives:

📖 Please check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).

At Starcom, we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic.

We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs - for example, related to disability, neurodivergence, or a health condition - please let us know. We’ll work with you to ensure the process works for you. Sharing this information will never impact your application.

Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change - building a culture where everyone feels seen, respected, and genuinely included.

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