Senior Data Analyst — Customer Operations & CX Insights

Scribd
Austin, US
Hybrid

Job Description

A leading technology company in Chicago is seeking a Senior Customer Operations Data Analyst to drive analytics for the Customer Support team. This role requires expertise in data analysis and reporting tools, along with strong communication skills to translate insights for stakeholders. Ideal candidates will bring over 3 years of experience in analytics, with a focus on improving customer journeys through data-driven strategies. The position offers flexibility in workstyle, competitive compensation, and a comprehensive benefits package.

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Skills & Requirements

Technical Skills

CommunicationCustomer operationsCx insights

Employment Type

FULL TIME

Level

senior

Posted

4/11/2026

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