Senior Data Analyst, Financial Health

Were on a mission to make money work for everyone.

Were waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

Were not about selling products - we want to solve problems and change lives through Monzo

Cardiff, London or Remote (UK) | 76,500 to 103,500 + Benefits | Data Team, Borrowing

About our Financial Health Team:

We are scaling up our Data and Credit team to support the rapid growth and evolution of our portfolio. We are looking for a Senior Data Analyst to join our Financial Health squad who are focused on supporting customers in financial difficulty.

As a Senior Data Analyst, youll be working in collaboration with Product, Data Science and Analytical Engineering peers on data-driven insights and initiatives. Were looking for an experienced Senior Data Analyst with hands-on experience who can bring fresh thinking and new ways to inspire the team and our customers.

What youll be working on:

As a Senior Data Analyst you will partner with Product Managers, Engineers, and Data Scientists in an agile product environment. Youll champion the use of data and bring ideas to life through a rigorous analytical approach. Your work will focus on improving the support we offer to customers in financial difficulty, ensure our operational processes are well controlled and we meet regulatory requirements.

At Monzo we believe theres a better way to do banking - we care deeply about our customers, are innovative and execute quickly.

Our mission is to revolutionise the way people manage their finances by putting them in control and promoting their financial wellbeing. Our Borrowing business is growing rapidly (both on our existing products, and with the planned launch of new products). We aim to create a genuine feel-good factor when it comes to personal credit, and are looking for driven, analytical and creative individuals to help us achieve this goal.

Your day-to-day:

• Generate insights that can drive the direction of our Financial Health strategy through proactive analysis
• Bring data-driven rigour to our approach to product development and build a strategic understanding of the business while structuring complex projects to bring them to life
• Work and advise on Financial Healths global expansion strategy
• Develop and maintain Looker dashboards, reports and metrics that assess business and customer outcomes within Financial Health
• Ensure accurate reporting to third parties and regulators
• Build and maintain controls to ensure our business processes are running as intended
• Lead projects to improve the accuracy, efficiency and accessibility of our data

Locations & flexible working

Our main tech hub is in London, but our data teams are based all over the UK from Brighton to the Western Isles.

We love meeting in person, but theres no pressure to come into the office, even if youre nearby. Youll do your best work where you feel most comfortable.

We value flexibility, connection, and wellbeing. Youll have the freedom to work in a way that fits your life, whether thats school drop-offs, avoiding rush hour, or making time for what matters most.

Work the way that works for you at Monzo!

Our technology stack:

Our Data team's mission is to Enable Monzo to Make Better Decisions, Faster

At the core of this mission sits our data platform. We're great believers in powerful, real-time analytics and empowerment of the wider business. Our engineers collect analytics events from their microservices, and upload these into our Data stack for analysis. We optimise for simplicity and re-usability all our data lives in one place and is made available via our data warehouse in Google BigQuery.

We rely heavily on the following tools and technologies (note we do not expect applicants to have prior experience of all them):

• Google Cloud Platform for all of our analytics infrastructure
• dbt and BigQuery SQL for our data modelling and warehousing
• Python for data science
• Go to write our application code
• AWS for most of our backend infrastructure

You should apply if:

• What were doing here at Monzo excites you!
• You are passionate about using data to improve and inform business decisions
• Youre motivated by solving challenging problems, and communicating and collaborating closely with subject matter experts on those solutions
• Youre excited by the opportunity to work autonomously to impact the future of a fast