Senior Data Analyst Product Analytics

Overview

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.

Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.

The Data and Analytics organization at Realtor.com sits at the heart of this mission. We process and analyze terabytes of data every day that enable decisions for millions of home buyers, sellers, renters, dreamers, and real estate professionals. Our goal is to use this data to make the home buying experience a breeze for our consumers. We empower them with the most up-to-date information on properties, help them find their dream homes in the least amount of time, and match them with the most suitable realtor to meet their unique, individual needs.

We are looking for the best data and analytical minds to help us measure the effectiveness of our products that aim to make it simple and easy to buy and sell a home. To accomplish that task, we are looking for a Senior Data Analyst with a consumer services, business, or technology background to join our expanding Product Analytics team within the Enterprise Data Science and Analytics organization. The team you are joining acts as a “trusted” partner to our key product stakeholders helping them answer their most critical business questions. This could be accomplished by conducting strategic deep insight analysis, A/B experimentation design and measurement, or creating new innovative ways to measure the success of the business. This is a job for someone who not only possesses strong technical skills, but also the ability to take data and mold it into a cohesive story that enables our stakeholders to make informed business decisions. Ideal candidates will be comfortable presenting their findings to stakeholders and working with ambiguous concepts at times.

We are looking for a Senior Data Analyst to join our Product Analytics team within the Data Science & Analytics organization with the goal of helping the product team evaluate the launch of new features and help establish enterprise-wide frameworks to evaluate and profile our client base. This role will be in a unique position to leverage the tremendous amount of data available to Realtor.com®. The mission of the Product Analytics team is to be very strategic and pivotal to ensure that the company stays on course with meeting key OKRs (Objective and Key Results). This is not a traditional reporting role - a successful candidate will be able to take large amounts of data and be able to surface the “why” around data movements - not just the “what”.

What You'll Do:

• Business Performance Reporting, Visualization: Be the primary partner for our cross-functional stakeholders to understand product performance. When a metric is ahead or behind expectations, dig in to drive meaningful, actionable insights that help the business performance improve or double-down on success.
• Deep-Dive Analysis: Use advanced techniques (A/B experimentation, statistical modeling, matched pair, and/or machine learning) to analyze consumer product performance at a lead and feature level. Create a rich understanding of how people are interacting with product features and use these insights to then make recommendations.
• Opportunity Identification and Sizing: Both to set goals and help evaluate potential product enrichment opportunities, you will be tasked with forecasting and opportunity sizing. This will help our Product stakeholders understand the short-run and long-run dynamics of proposed changes to our product strategy, and create targets for driving business performance as well as optimize lead generation and funnel improvement opportunities.
• Partnership and Communication: Partner closely with our Product stakeholders to identify and unlock opportunities, and with other data teams to improve platform capabilities around data architecture, data visualization, data modeling, and testing platforms.
• Build trust in all interactions and with Enterprise Consumer Data Mart and be an advocate for adoption
• Be responsible for monitoring the success of visitors' engagement and conversion by tracking metrics and building new estimated KPIs if necessary (e.g., product usage metrics)
• Build relationships with other products and analytics teams to share best practices and enrich analytic practices
• Conduct quantitative analysis, ad hoc reports, & statistical models to understand the health