ABOUT US
tms unites technology, marketing, and sourcing to drive transformational change for the world's leading brands. With 1,200+ employees across 26 countries, we offer an impressive range of solutions - from inspiration and innovation to category management and delivery.
Operating as a creative agency, a strategic consultancy, a sourcing business, and a technology provider, we engage with over 110 million customers every single day for our clients, including McDonald's, T-Mobile, O2, Starbucks, and adidas.
Most importantly, we're a place where you can achieve great things, and be recognized as the best.
WHAT MATTERS THE MOST
Breakthrough, business-driving ideas come from extraordinary people with the freedom to be their most authentic selves at work. Authenticity and diversity are critical elements of our business. They can only be realized when we create access and equity for all. We foster a culture of inclusion and belonging and aspire to be ever-evolving.
tms is a place where brilliant people are better together. If you want your ideas to be heard and to contribute to a culture of inclusion and authenticity, bring us your voice! Visit us at tmsw.com .
GENERAL DESCRIPTION OF THIS ROLE
This dual-accountability role provides functional and strategic leadership in delivering packaging technology solutions across the IMEA region (India, Middle East, and Africa), while simultaneously driving Supply Chain Operations (SCO) for the India market.
- Packaging Development (PD - IMEA): Provide functional (Project Management and Packaging Development) and strategic leadership in delivering packaging technology solutions to programs that add value to our clients. Business parameters include consumer satisfaction, operations improvement, sales growth, productivity/cost savings, environmental impact and profitability. Requires the ability to lead significant, multi-phase packaging development programs with a cross-functional teams. Programs include preliminary concept development, testing and validation thru national commercialization / execution.
- Supply Chain Operations (SCO - India): This hands-on role drives Supply Chain Operations for the India market, with overall accountability for the Packaging category. Key responsibilities include executing category strategies, managing sourcing events (RFP/Is), and ensuring 100% assured supply through robust capacity and contingency planning. The position is responsible for building strategic supplier partnerships using global performance frameworks to deliver high-quality solutions to the QSR system, while managing day-to-day supplier communications and operational delivery.
- Strategic Impact: Build collaborative relationships with internal stakeholders and external suppliers to deliver high-quality packaging solutions that align with both client expectations and global supply chain strategies.
WHAT PRIMARY RESPONSIBILITIES WE ARE LOOKING FOR
- Packaging Development (PD - IMEA):
- Manage strategic and tactical programs including defining program objectives, action plans, target dates, and effective project/task prioritization. Assure supplier understanding of and delivery of key program deliverables on a timely basis. Execute testing, commercialization and implementation plans to ensure the product meets customer requirements.
- Provide packaging development support and expertise in-line with the needs and expectations identified by tms customers; solutions should include a balance of innovation, sustainability, risk management, benefit and cost.
- Interface with various customer departments, including operations, culinary, supply chain, and marketing, to identify customer needs and focus on speed-to-market solutions.
- Coordinate packaging testing, including those at supplier facilities and at customer facilities, such as test kitchens, in-store testing, and any outside 3rd party test labs, to validate the performance of the package against operational and consumer criteria.
- Provide customer's and tms program leaders with ongoing project communication, status updates, and support necessary to deliver against the customer's expectations.
- Interface directly with customer gatekeepers including formal presentations and positioning new product initiatives. Develop business case recommendations; present the recommendations to customer gatekeepers for concurrence/approvals.
- Fully leverage supplier capabilities and technical specialists that deliver results effectively and in a timely manner. Participate in supplier review meetings to provide feedback on supplier performance.
- Execute commercialization plans to ensure the product meets customer requirements and is transitioned to a continuous supply item.
- Develop and maintain packaging specifications within the designated specification system.
- Responsible for developing and maintaining knowledge of critical consumer and operational issues as well as key packaging technologies relevant to QSR packaging and specific