Senior Fraud Risk Manager

At Early Warning, we've powered and protected the U.S. financial system for over thirty years with cutting‑edge solutions like Zelle, Paze, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Overall Purpose

The Senior Fraud Risk Manager will provide independent oversight, challenge, and governance of the enterprise's fraud and model risk activities. This role requires deep fraud / scam risk expertise, strong analytical capabilities, and the ability to influence across functions and leadership levels.

Essential Functions

• Design and operate an effective 2LOD fraud risk management program, including policies, standards, fraud risk appetite, KRIs, tolerances, and aggregate fraud risk at enterprise level.
• Provide independent oversight and challenge of 1LOD fraud strategies, rules, controls, operations and red teaming efforts. Oversee fraud loss metrics, trends, and root‑cause analysis.
• Provide independent oversight and governance of AI/ML models, including the use of Generative AI. Maintain a strong model risk management framework, including but not limited to model inventory, risk assessment, approval, deployment, change management, and ongoing performance evaluation.
• Enable strong cross‑functional governance and communication, establishing forums and partnerships across 1LOD, 2LOD, Compliance, Cyber Risk, Data Science, Fraud Analytics, Product, and Risk teams to support real‑time information sharing and coordinated risk response.
• Support regulatory, audit, and reporting needs, including tracking regulatory developments, supporting internal and external audits, preparing risk reporting for business reviews, committees, and audits, and ensuring clear accountability for risk management decisions.
• Promote risk culture, awareness, and data protection, contributing to fraud and model risk training, stakeholder education, and supporting the organization's commitment to safeguarding system integrity, data confidentiality, and customer trust.

Minimum Qualifications

• Bachelor's degree in Computer Science, Data Science, Risk Management or a related STEM discipline.
• 12+ years of experience in Fraud Risk Management, Model/AI Risk Management, AI/ML development, Financial Crime, Audit or Compliance roles.
• Experience with Fraud Risk Assessments, KRIs and loss analytics.
• Working knowledge of fraud typologies (payments, identity, scams, social engineering).
• Excellent communication, organization, and interpersonal skills, with demonstrated ability to collaborate and build trust in business partners.
• Demonstrated success leading risk functions in a 3LOD environment.
• Experience with policy development as it relates to meeting compliance requirements.
• Demonstrated ability to work effectively in a highly regulated environment.
• Background and drug screen.

The above job description is not intended to be an all‑inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor.

Preferred Qualifications

• Master's Degree.
• Experience in banking, fintech, payments, real‑time P2P, cards, ACH, or network‑based platforms.
• Knowledge of regulatory guidance (e.g., FRB SR 11‑7, OCC 2012‑11, CFPB, FFIEC), NIST AI framework and fraud governance framework.
• Hands‑on experience in AI/Model Risk Management.
• Professional certifications such as CFE, CRCM, or CAMS.

Physical Requirements

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers.

Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

The base pay scale for this position in:

Phoenix, AZ / Chicago, IL / Washington, DC : $129,000 - $161,000 per year.

New York, NY / San Francisco, CA : $154,000 - $193,000 per year.

Additionally, candidates are eligible for a discretionary incentive plan and benefits.

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