Job Title: Senior Intelligent Automation Engineer
Location: Canada / Mexico
Role Overview
Client is seeking 3 mid to senior level Intelligent Automation Engineers with 5+ years of experience to join their US Data IA team. The ideal candidates will be cross‑skilled across automation engineering, process design, and AI/ML frameworks, enabling them to deliver scalable automation solutions and partner closely with business stakeholders.
Responsibilities
- Collaborate with business teams to identify automation opportunities and redesign processes for intelligent automation solutions.
- Develop and support automation workflows using UiPath and PowerAutomate (12+ and 15+ automations currently in production).
- Implement and maintain CI/CD pipelines, API integrations, and automation QA/UAT frameworks.
- Apply ML Ops practices (RAG, fine‑tuning, model monitoring) and ensure robust AI QA/UAT testing, including drift detection and confidence threshold tuning.
- Stay current with emerging technologies and partner with the wider IA team to identify new opportunities and applications.
- Balance workload across BAU (50%) and Change initiatives (50%).
Required Skills
- Strong expertise Insurance domain and Python, SQL, AI/OCR/IDP/NLP technologies (UiPath, Power Automate etc), and API/Webhooks/Integrations.
- Hands‑on experience with CI/CD tools and automation testing (functional, regression, UiPath/Databricks).
- Knowledge of ML Ops frameworks, multistage system management, and data pipeline design.
- Familiarity with cloud platforms (Databricks, Azure, GCP), Power Platform, Prompt Engineering and workflow/process redesign.
- Strong background in business analysis, process mining, BPMN modeling, and continuous improvement methodologies.
Preferred Skills
- Lucid, DBT, Atlassian (Jira, Confluence) and project engineering.
- Exposure to API design and advanced cloud platform integrations.
Qualifications
- Minimum 5+ years of experience in Intelligent Automation, RPA, or AI/ML engineering.
- Proven ability to work cross‑functionally and deliver automation solutions at scale.
- Strong communication and documentation skills.