Senior Lead Engineer (DevOps and Process Optimization/Automation) – Bangkok based, relocation provided

About Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.

No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.

This position is based in Bangkok, Thailand. (Relocation support is provided)

Get to Know Our Team

The Data department oversees Agoda’s data-related platform and infrastructure capabilities, enabling the company to make better decisions and operate reliably at scale. Our goal is to empower teams across Agoda through resilient, secure, and high-performing systems that support development, deployment, and operations across a complex technology landscape.

Within the department, the platform engineering team is responsible for building and operating critical infrastructure that powers Agoda’s private cloud environment. This includes large-scale Kubernetes platforms across multiple data centers, continuous delivery capabilities, service-to-service connectivity, observability, secrets management, and foundational security controls. We work closely with engineering, security, and infrastructure partners to ensure our platforms are secure, scalable, and easy to use.

As Agoda continues to evolve its platform capabilities, we are also expanding our focus to Platform Identity Access Management (PIAM) — a strategic initiative that will strengthen authentication and authorization across Kubernetes, virtual machines, bare metal servers, laptops, and mobile devices. This work will play a key role in improving platform security, compliance, and operational consistency across the organization.

The Opportunity

As a Senior Lead Engineer, you will drive the architecture, implementation, and operational excellence of Agoda’s private cloud platform while leading strategic initiatives that improve scalability, reliability, security, and delivery velocity across the Data department.

This role is ideal for a highly experienced and deeply hands-on platform engineering leader who thrives on solving complex distributed systems challenges at scale. You will provide technical leadership across large multi-cluster Kubernetes environments, improve deployment and observability capabilities, strengthen secrets and key management practices, and lead Agoda’s Platform Identity Access Management (PIAM) initiative from early architecture through implementation.

This is a senior individual contributor role with significant technical ownership. While you will influence engineering standards and support other engineers, the role is strongly execution-focused and requires substantial hands-on contribution in design, coding, automation, and operational problem solving.

You will work closely with developers, platform teams, security stakeholders, and engineering leaders to shape the future of Agoda’s infrastructure platform and enable teams to build and operate securely and efficiently.

In This Role, You’ll Get To

• Design, lead, and evolve Agoda’s private cloud platform architecture across multiple data centers, with a strong focus on scalability, resilience, performance, and operational excellence.
• Lead the operation and continuous improvement of large-scale Kubernetes environments spanning multiple clusters and regions.
• Drive architectural decisions around cluster networking, service communication, and platform reliability in high-demand distributed environments.
• Contribute directly to the implementation of platform capabilities through hands-on coding, automation, and system design.
• Improve continuous delivery and deployment capabilities to enable reliable, low-friction software releases from source control to production.
• Support and enhance progressive delivery practices such as canary rollouts, deployment health monitoring, and uptime protection.
• Lead the adoption and evolution of service mesh capabilities, including traffic management, service connectivity, and platform observability.
• Define and improve secrets and key management practices using platforms such as HashiCorp Vault, AWS SSM, and KMS, ensuring strong security and audit readiness.
• Drive compliance-aligned infrastructure capabilities to support internal controls, audit requirements, and future financial-grade security expectations.
• Lead the design and execution of Agoda’s Platform Identity Access Management (PIAM) initiative, expanding identity and access controls beyond Kubernetes to