Senior Lead Product Manager - Common Experiences

Bill.com
Draper; San Jose, US
RemoteCareer-pivot friendly

Why this role

Pace
Fast Paced
The role demands a fast-paced approach, as evidenced by the need to continuously improve customer journeys and drive adoption of new experiences, indicating a dynamic and evolving work environment.
Collaboration
High
Collaboration is a key aspect of this role, as the job description mentions partnering with Design and Engineering leads, as well as collaborating with GTM, Sales, Marketing, and CX partners, highlighting the need for strong teamwork.
Autonomy
Medium
This position offers significant autonomy, as the Senior Lead Product Manager is responsible for defining the vision, strategy, and execution for integrated user experiences, requiring independent decision-making.
Decision Impact
Company
Decisions made in this role have a substantial impact on the business, as the Senior Lead Product Manager drives the development and implementation of innovative solutions that significantly impact growth.
Role Level
Manager
The complexity of the role is high, as it involves managing multiple domains and products, aligning with stakeholders, and ensuring technical feasibility while delivering innovative solutions.
Career Pivot Friendly
Welcomes transferable skills
Individuals with experience in product management within SaaS or fintech environments would find this role a natural progression, as the skills in product discovery, delivery, and customer-centric decision-making are highly transferable.

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Defining how users discover, navigate, and engage with the product suite
Typical background
Experience owning strategy, roadmap, and delivery for a complex product or domain

Transferable backgrounds

  • Coming from Product Manager at a SaaS startup
    product discovery · roadmap creation · data-informed decision-making
    The experience in managing complex product roadmaps and leveraging data to inform decisions directly translates to the role's requirements.
  • Coming from Consultant in a fintech firm
    stakeholder management · cross-functional collaboration · project execution
    A background in consulting, especially in fintech, equips candidates with the skills to manage diverse stakeholder expectations and lead cross-functional teams effectively.

Skills & requirements

Required

Product ManagementUser ExperienceInformation ArchitectureCustomer ResearchData Analysis

Preferred

SaasFintechB2b/b2b2c

Stack & domain

Product ManagementSaasFintechUser ResearchData AnalysisProduct DiscoveryDelivery PracticesCommunicationTeamworkProblem-solving

About the role

The Senior Lead Product Manager at Bill.com is tasked with crafting a seamless user experience across the company's product suite, requiring a strategic thinker who can balance user needs with business goals and technical constraints.

Original posting from Bill.com

Innovate with purpose

At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses—from startups to established brands—make smarter decisions and gain control of their operations. And we don’t stop there: we’re creating the future of financial automation so businesses can spend more time on what matters.

Working here means you become part of a vision-driven team that’s ready to tackle challenges and build cutting-edge solutions. We value purpose, drive, and curiosity—and we thrive in a fast-paced, ever-changing environment. Whether in one of our offices in San Jose, CA, Draper, UT, or in a remote-eligible role, BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks.

BILL builds high performing teams and we seek to hire the best talent for every role. We're committed to building a workplace that fosters inclusion and diverse perspectives, valuing each person’s unique skills and experiences. We’d love to hear from you—you might be just what we’re looking for, whether in this role or another.

✨ Let’s give businesses more time for what matters.

We are seeking a skilled and experienced Senior Lead Product Manager to lead the vision, strategy, and execution for our Integrated Experiences. In this pivotal role, you will be responsible for defining how users discover, navigate, and engage with our product suite, ensuring a seamless and intuitive journey that drives key business outcomes. You will operate at the intersection of user needs, business goals, and technical feasibility, delivering innovative solutions that delight our users and significantly impact our growth.

This is an opportunity to shape the foundational user experience for millions, working with a highly talented cross-functional team and influencing product direction across the organization.

Make your impact within a rapidly growing Fintech Company:

Own the vision, strategy, and execution for homepage, wayfinding, and integrated user experiences across domains and products.

Partner with Design and Engineering leads to map and continuously improve end-to-end customer journeys, focusing on navigation, discoverability, and workflow integration.

Identify and close customer experience gaps through deep customer and market research, data analysis, and close alignment with stakeholders.

Drive development and implementation of innovative information architecture, navigation experiments, and homepage features that address customer pain points and enable cross-product adoption.

Create and manage program metrics to measure the business and user impact of your initiatives.

Collaborate with GTM, Sales, Marketing, and CX partners to ensure successful launches and drive adoption of new homepage and wayfinding experiences.

Facilitate sales and customer education, and integrate customer feedback loops (surveys, interviews, analytics) into the product development cycle.

Represent the “voice of the customer” across platform teams and provide strategic guidance on platform-level extensibility, configuration, and scalability.

We’d love to chat if you have:

Demonstrated success owning strategy, roadmap, and delivery for a complex product or domain, ideally in SaaS, fintech, or adjacent B2B/B2B2C environments

Depth in modern product discovery and delivery practices, including user research, experimentation, and data‑informed decision‑making

Strong analytical skills with experience defining product metrics, designing experiments, and translating insights into clear product decisions

Exceptional communication and influence skills, with a track record of driving alignment and outcomes across senior stakeholders and multiple teams

A customer‑obsessed, outcomes‑driven mindset and passion for empowering small and mid‑sized businesses through simple, powerful financial operations products

#LI

The estimated salary  range for this role is noted below for our San Jose based role.  Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed above. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits.

San Jose pay range$187,600—$234,500 USDWhat’s in it for you? 

Redefining how businesses automate their work is a fast-paced, exciting, and fun environment. But we also have benefits and perks to ensure the magic isn’t only experienced by our customers, but by our employees as well. 

Here is a preview of some of the amazing benefits here at BILL:

100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP)

HSA & FSA accounts 

Life Insurance, Long & Short-term disability coverage

Employee Assistance Program (EAP)

11+ Observed holidays and wellness days and flexible time off 

Employee Stock Purchase Program with employee discounts

Wellness & Fitness initiatives

Employee recognition and referral programs

And much more

Don’t believe us? Check out our culture, benefits, and teams on our career site, LinkedIn Life, or YouTube pages.

BILL is an Equal Opportunity Employer. We believe our best ideas come from the unique stories, perspectives, and experiences of our team members. We welcome people of all backgrounds, abilities, and identities to bring their authentic selves and contribute to our culture.

We are committed to a transparent, inclusive hiring process that reflects our values. If you need accommodations at any stage, please contact interviewaccommodations@hq.bill.com. To ensure a fair evaluation, our Candidate Integrity Policy prohibits the use of unapproved external assistance, including generative AI, during live interviews or assessments. Doing so will result in a review and potential disqualification.

Our Applicant Privacy Notice describes how BILL treats the personal information it receives from applicants.

Source: Bill.com careers

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